Where passion drives life, join us at Accor!

As one of the world’s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries.

With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand.

If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let’s shape the future together!

Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.

✨ Hospitality is a work of heart.
💛 Join us and become a Heartist®.

Swissôtel The Bosphorus, Istanbul

As one of Istanbul’s most distinguished hotels, Swissôtel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.

🌟 Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swissôtel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.

🛎 Besides being a luxury hotel, Swissôtel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu’s and Sabrosa.

🚀 Are you ready to join this esteemed brand and take the next step in your career at Swissôtel?

• Greet all guests with a warm, friendly, and professional attitude upon arrival and departure

• Escort guests to their rooms, providing essential information about room features and hotel facilities

• Handle luggage during check-in and check-out, ensuring safe and timely delivery to/from guest rooms

• Manage luggage storage for early arrivals and late departures, including accurate tagging and record-keeping

• Keep the lobby area neat, orderly, and welcoming at all times; report maintenance or cleanliness issues to relevant departments

• Distribute packages, faxes, newspapers, and messages to guest rooms promptly

• Guide and support valet staff; assist in training and orientation of new team members

• Assist with group arrivals/departures, coordinating luggage handling and room key preparation

• Respond promptly to guest requests, including wake-up calls, room changes, transportation needs, or information about the local area

• Ensure knowledge of all hotel services, promotions, events, and facilities

• Maintain up-to-date awareness of fire and emergency procedures and follow them precisely when necessary

• Assist with tasks such as flag changing, flyer posting, photocopying, message handling, and delivery of office documents

• Minimum 1 year of experience in a similar role in a hotel or hospitality environment

• Excellent communication and interpersonal skills with a guest-oriented mindset

• Proficient in basic English; additional languages are a plus

• Strong knowledge of the local area, including transport, restaurants, and attractions

• Physically fit and able to lift and carry luggage safely and efficiently

• Well-groomed, professional appearance and adherence to grooming standards

• Flexible and available to work on shifts, weekends, and holidays

• Team player with a proactive, solution-focused attitude