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To be responsible for the operation of all Departments of the hotel in accordance with the existing rules of credit and collection processes and instructions:

Working closely with the Sales Department, Food & Catering, Reservations and Front Office staff:

Promptly (same day if possible) all requests from guests or credit companies and to ensure that it is carried out in a professional manner.

To conduct investigations related to the payment of accounts and to assist the direct manager in conducting credit transactions:

To control the accounts that are more than 30 days old together with the direct manager and for such accounts of the company to carry out collection procedures according to the script.

Assist in the process of preparing reports of all groups and local public catering services that have entered the hotel within 30 (thirty) to 60 (sixty) days.

Check internal accounts and ensure that everything is in accordance with hotel procedures; when needed, assisting in the collection process of accounts.

To ensure neatness and accuracy in deposit work.

To be aware of all documents and procedures related to credit and admission.

Follow all local and corporate processes and guidelines related to credit and debit activities.

Be able to work reliably, discreetly and systematically.

Assist in collection of overdue accounts in accordance with Policy and Procedures Guidelines

Prompt and accurate customer payment of current and overdue accounts in accordance with instructions. Document all collection transactions in the customer's file or debit system.

To carry out daily registration work related to regularization of overdue and uncollected accounts.

To monitor the Guest Ledger Balance Sheets on a daily basis and bring any deficiencies to the attention of his direct supervisor.

Track daily credit card payments. Checking credit card bank accounts with the Hotel's system.

To ensure timely reflection of payments received by the bank in the accounting book.

To participate in the writing of electronic invoices and receipts.

To carry out procedures related to refunds to customers' card accounts.

Prepare month-end reports and reconciliations on credit card payments.

Information directly to the manager about making positive changes in the work of Debit Accounts/Credits make.

To participate as a witness in audits of transactions.

To comply with the requirements for appearance (clothing rules) stipulated by the rules;

Adhere to health and safety issues and actively participate in maintaining a safe working environment:

To comply with Fairmont Baku Hotel's policies, procedures and code of conduct:

Understand and adhere to all departmental guidelines and policies;

Attend weekly department meetings, daily meetings and trainings;

To perform other tasks determined by the direct manager;

- Higher education in accounting and finance

- Fluent in Azerbaijani, English, Russian is desirable

- Working independently as a team member in a fast-paced work environment.

- Being able to perform multiple tasks within the framework of a changing work environment, while remaining calm and restrained in collective internal relations.

- Having experience in the field of accounting.

- Computer skills: Excel, Word.

- Having excellent communication skills, being able to build relationships with others.

- Knowledge of data analysis and report writing

- Ability to understand and follow company policies and procedures