Laundry Attendant

  • Full-time
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.

At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.

At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.

Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

Job Description

The Laundry Attendant serves as a vital role in ensuring the smooth and efficient functioning of the hotel's laundry department. The Laundry Attendant is responsible for handling the laundering and care of guests' linens, clothing, and textiles with meticulous attention to detail and adherence to the hotel's high standards of cleanliness. Working diligently behind the scenes, the Laundry Attendant plays a crucial part in maintaining the hotel's reputation for luxury and exceptional service by providing guests with pristine and well-maintained laundry items.

Qualifications

  1. Educational Background: A high school diploma or equivalent.
  2. Technical Skills: Laundry Attendant must possess knowledge of laundry operations, including sorting, washing, drying, ironing, and folding techniques. Familiarity with different fabric types and their specific care requirements is essential. 
  3. Attention to Detail: Laundry Attendant must have a keen eye for detail to inspect laundered items thoroughly and ensure they meet the hotel's stringent standards. 
  4. Efficiency and Time Management: The ability to handle a high volume of laundry items efficiently and meet tight turnaround times is crucial. Time management skills are vital to balance workloads during peak periods. 
  5. Physical Stamina: The role of a Laundry Attendant can be physically demanding, requiring extended periods of standing, lifting, and carrying heavy laundry bags or linen bundles. 
  6. Communication and Teamwork: Laundry Attendant often work as part of a team, collaborating with other attendants, supervisors, and housekeeping staff. Effective communication and teamwork are essential to ensure seamless laundry operations. 
  7. Safety and Hygiene Compliance: Laundry Attendant should be familiar with safety protocols and guidelines for chemical handling and laundry machinery operation. Adherence to health and safety regulations is critical to maintain a safe working environment. 
  8. Flexibility and Adaptability: The hospitality industry can be dynamic and unpredictable. Laundry Attendants must be adaptable to changing circumstances, busy periods, and any unexpected challenges that may arise. 
  9. Previous Work Experience: Prior experience in a luxury hotel environment is a plus.
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