"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

•    Coordinate with housekeeping staff to optimize workflow and task delegation.
•    Serve as the bridge between housekeeping, front office, and other key departments.
•    Assist in crafting and managing staff schedules to meet operational demands efficiently.
•    Support the Housekeeping Manager in task prioritization and distribution.
•    Maintain vigilance over cleanliness standards, conducting regular inspections to uphold our reputation for excellence.
•    Address guest requests and concerns promptly, ensuring swift resolution in collaboration with the team.
•    Manage inventory of cleaning supplies and amenities, coordinating replenishment as needed.
•    Generate insightful reports on housekeeping activities and performance to drive continuous improvement.
•    Maintain meticulous documentation of housekeeping-related tasks and activities.
•    Uphold safety protocols and ensure compliance with health regulations at all times.
•    Promptly report and address any safety concerns that arise.
•    Manage incoming calls with professionalism and efficiency.
•    Assign rooms and tasks to team members, ensuring smooth operations.
•    Enforce security procedures when issuing keys.
•    Handle lost and found property according to established policies.
•    Provide prompt assistance to guest inquiries and requests.
•    Keep team members updated on relevant guest information and maintain accurate guest profiles.
•    Fulfill administrative and IT duties as required.
•    Report maintenance issues promptly and accurately.
•    Foster seamless communication with other departments to enhance efficiency.
•    Regularly update systems to optimize room availability.
•    Execute additional tasks as assigned by the Housekeeping Manager.

•    Prior experience in a similar role internationally or a minimum of 2 years in a luxury hotel, demonstrating a strong understanding of luxury hospitality standards.
•    Exceptional and refined communication abilities, inspiring and empowering team members to achieve excellence.
•    Expertise in housekeeping operations, including advanced cleaning techniques, meticulous inventory management, and stringent quality assurance protocols.
•    Ability to thrive in a dynamic, fast-paced environment while upholding exacting standards of luxury hospitality.
•    Familiarity with sustainability practices in housekeeping is advantageous, reflecting a commitment to environmental stewardship and progressive luxury service standards.

Your team and working environment:

• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.