Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

The Social Hub Manager is responsible to oversee the operations of the outlet. You will champion the implementation and consistency of the standards and support the Food and Beverage Manager in driving the success of the outlet.

• Responsible for the smooth operation of the outlet.
• Interact positively with guests, promoting hotel facilities and services. 
• Actively contributes towards the achievement of financial targets.
• Responsible for linking all facets of service, cuisine and entertainment
• Handles security incidents, guest complaints with confidence and in a professional manner and report it in timely manner to the Food and Beverage Manager.
• Prepares or checks the work schedules, ensuring that they are consistent with activity forecasts.
• Conducts daily briefings, continuous trainings and performance management of the team.
• Prepares the training plans in conjunction with the F&B Manager
• Ensure all appropriate equipment is on hand for each service period.
• Maintain communication with all departments to ensure customer services are met.
• Develops team spirit and motivation by creating a good working atmosphere
• Ensure food & beverage par stock levels are maintained by calculating inventory, ordering and retrieving supplies.
• Live and Breathe Accor Brand and Service Standards
• Continuously move throughout the outlet and kitchen areas to visually monitor and take action to ensure food and beverage quality and service standards are met.
• Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to
• Follow Food & Beverage policies, procedures and service standards

• Bachelors degree in Hotel Management or related field
• Additional certificate in Food & Beverage Service
• Minimum 2 years’ experience in a similar capacity.
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Strong leadership, interpersonal and training skills
• Ability to focus attention on department needs, remaining calm and courteous at all times
• Good communication and customer contact skills
• Ability to work cohesively and collaboratively as part of a team

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!