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Job Purpose

This position supports the management of the Talent & Culture Department of the property and pertains to all areas which support the AccorHotels philosophy of creating an environment where each and every member of the team is recognized and feels valued for their contribution.

In this role, you will support the leaders and colleagues in all elements of the Talent Journey including Employer Branding, Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Colleague Engagement, Learning & Development, Talent Management, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Reward & Recognition, Compensation & Benefits, Health & Wellness, and Corporate Social Responsibility with the objective of providing business support to all departments through collaboration and coaching.

Annual Salary: $105,000.00 to $115,000.00

Primary Responsibilities: 

Supports the Company Culture

• Promote, live and demonstrate Company Values
• Ensure colleagues and guests are at the center of all Talent & Culture implementation
• Provide feedback from the guest on the teams’ performance to the team
• Ensure that all team members feel trusted and valued for their contribution

Employer Branding 

• Implement strategic activities for attracting talent to the property 
• Maintain relationships with local schools, colleagues and universities
• Engage in Talent & Culture social media initiatives to promote the property as the best place to work
• Compile entries for local HR and Employer recognition awards 
• Compile monthly articles for publication in internal communication network

Recruitment and Selection 

• Support the Talent & Culture leader to ensure the property has the right talent in the right role
• Engage in processes which assist in finding talent inside and outside the organization
• Manage Company Talent Acquisition Systems
• Coordinate selection and recruitment of Supervisory and Front Line positions to ensure a seamless onboarding experience
• Implement retention strategies to fulfill business need objectives
• Provide communication on career paths available with Hotel
• Ensure vacancies are displayed for all to apply

Induction and Onboarding 

• Follow and implement all Company established onboarding procedures which ensure new colleagues feel welcome and all team members are prepared for the colleagues’ arrival
• Coordinate and conduct Company and brand specific orientation programs and training programs

Performance Assessment and Feedback 

• Support an environment which promotes open ongoing feedback and coaching to bridge gaps for better performance
• Celebrate team and individual success
• Assist Managers in setting objectives and goals for supervisors and assistant managers

Learning and Development

• Deliver / support training for future skill requirements
• Evaluate the effectiveness of the training by communicating with department Supervisors and Front Line talent
• Create a learning environment where each colleague has a personal development plan
• Follow up with colleagues after attending training programs to support the application of learning on the job
• Support colleagues to access learning opportunities

Talent Management

• Assist leaders to identify best star talent
• Assist leaders in the preparation of succession plans

Compliance

• Understand, communicate, implement, and adhere to all Talent & Culture policies & procedures
• Communicate Talent & Culture policies and procedures to all leaders and colleagues

Rewards and Recognition

• Promote Work-Life Balance to achieve a healthy workforce in each department 
• Support the motivation of talent through recognition and rewards program
• Implement programs to recognize key events in the lives of our colleagues including birthdays, marriages, births and loss of loved ones

Health & Wellness

• Support departments to implement flexible work practices where possible
• Provide support to colleagues who have undergone any crisis situation or trauma
• Support a safe working environment by ensuring local regulations and AccorHotels safety standards are upheld for workplace health and safety
• Participate in regular fire drills, evacuations and training on safety and emergency procedures
• Have a thorough understanding of the AccorHotels and brand specific Crisis Procedures and ensure they are followed these in times of need 

Exit Interview

• Ensure final pay is accurate, timely, and in keeping with legislative requirements 
• Complete exit interviews with departing colleagues
   

• Diploma or Bachelor Degree in related field
• Minimum of 3 years of experience in Human Resources roles, with a minimum of 1 year experience in a  Leadership level position
• Hotel operation experience is desirable 
• Knowledge of local labour laws and employment law requirements
• Up-to-date on HR trends and practices in the market
• Computer literate in Microsoft Window applications required
• Ability to create a community which supports a collaborative environment
• Strong relationship builder
• Excellent interpersonal skills with ability to communicate with all levels of talent
• Excellent organization skills
• Multicultural awareness and able to work with communities and people from diverse backgrounds
• Flexible, able to embrace, and respond to change
• Ability to work independently with strong initiative
• Self-motivated and energetic
• Highly responsible
• Ability to focus attention on colleague needs
   

All your information will be kept confidential according to EEO guidelines.