Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort.  Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. 

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions.  As the Assistant Manager in our lobby venue, Pilina, you will be responsible for curating a superior guest experience through effective leadership, planning and directing of all restaurant activities. Your passion for all things F&B will lead you to provide the highest quality of service and hospitality, placing Pilina on the map as ‘the hottest place in town’.

What you will be doing:

• Support and collaborate with the Pilina General Manager on day-to-day operations for the venue
• Manage the day-to-day operations with active presence on the floor, leading your team to deliver service excellence
• Work in partnership with the Pilina General Manager & Resort Chef de Cuisine to execute a smooth and flawless operation of the front and back of house
• Drive revenue and profit for the department with implementing strategies, practices, and promotions while keeping in line with the overall concept
• Effectively manage the departmental budget
• Effectively recruit and onboard new colleagues
• Train and lead the team in all aspects of the department to ensure Pilina’s brand, service standards and SOPs are followed
• Promote the growth and development of internal talent
• Actively manage restaurant social media accounts in partnership with the Pilina General Manager and Marketing/PR Manager in accordance with marketing standards
• Collaborate with the Marketing/PR Manager, manage online reputation by responding in a timely and professional manner and addressing any concerns
• Maintain the safety and sanitation of the restaurant via local Health Department and Ecosure standards
• Ensure all brand standards and programs are in place and maintained
• Collaborate with other departments to contribute to the overall smooth operation of the hotel
• Work in partnership with the Pilina General Manager, Resort Chef de Cuisine and Bartender’s to create and maintain all restaurant menus while keeping with the overall concept of the restaurant
• Consistently drive innovation to be the ‘Hottest Place in Town’ by actively promoting Pilina 
• Share Pilina’s story ad history of the islands with guests and colleagues

Your experience and skills include:

• Minimum two (2) years leadership experience in a Luxury Hotel Environment
• Must possess a high level of beverage knowledge including wines, spirits and cocktails
• Must have direct experience with curation or execution of a cocktail/beverage program
• Must have experience in a high volume bar or restaurant
• Experience in POS system(s) an asset
• Requires good communication skills, both verbal and written
• Must be able to read and write to facilitate the communication process
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally
• Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions
• Must be able to multi-task and be detail-oriented in a fast paced, high volume environment
• Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments
• Experience in POS system(s) an asset

Education

• High School diploma or equivalent or vocational training

 Licenses or Certificates:

• TB Clearance
• Maui County Liquor Card
• TIPS Certification
• Food Safety Certification or ServSafe Certification

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today:  Visit our website to learn more about living and working for Fairmont Hawai’i.  www.fairmonthawaiijobs.com

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS