Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Assistant Director, Food & Beverage

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. Grow your leadership strengths as Assistant Director, Food & Beverage, where you will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction. 

Our mission is to make Food & Beverage the heart and soul of all of our hotels by creating a free standing food & beverage mentality in our hotels that is relevant, profitable and exciting; connecting us, our guests, and the community together.

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500- lifetime), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide 
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)
• Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support 
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses 
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor

What you will be doing:  

• Consistently offer professional, friendly and engaging service
• Leading a team of 9 outlet and one banquet manager in delivering an exceptional guest experience
• Recruit outlet managers and support in recruitment of all Food & Beverage leaders
• Oversee the opening and closing of seasonal outlets
• Analyze food and beverage business trends to develop accurate forecasts, closure plans, recruitment plans and strategies to maximize profits
• Direct and assist in the development and implementation of promotional and sales events
• Guide and develop outlets managers while executing individual(s) succession plans
• Constantly seek out new revenue driving initiatives
• Forecast monthly revenue for the outlets
• Represent the outlets in pre-convention meetings and build relationships with groups to ensure maximum capture in the outlets
• Be an ambassador of the community and participate in local events
• Maintain a strong relationship with suppliers and negotiate the best possible prices
• An active member in hotel committees
• Conduct regular research of direct competition
• Develop detailed design briefs for capital projects
• Other duties as assigned

Your experience and skills include:

• Previous Food & Beverage experience in a senior leadership role required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

• Fast-paced, upscale, luxury hotel
• Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

APPLY TODAY:  For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com.

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