COMPANY DESCRIPTION

We are far more than a worldwide leader. We are more than 240000 women and men who share something unique.
Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion

SOFITEL DUBAI the obelisk

Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.

Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!

The Position

To manage Banqueting operations to maximize guest satisfaction and department profits.

KEY ROLES & RESPONSIBILITIES

• Set periodical Banquets budget & forecast and analyze monthly P&L reports
• Develop and maintain all staff training programs
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• To recruit and select Banquet employees
• Ensure proper care, security and maintenance of Banquet equipment through proper supervision of service personnel, including outside contractors
• Assume responsibility for shift supervisory duties on a regular basis, especially with VIP and "at cost" functions
• Coordinate the needs of the Catering department with the managers of interrelated departments
• Inspect Banquet Servers’ work assignments and supervise the standards of all function rooms and adjacent public areas  
• Follow established Accounting procedures, e.g. prepare payroll and gratuity reports
• Maintain all public areas to be presentable with specific set-ups at all times
• Maintain the inventory stock of all equipment on and off the property
• Post all contracted function sheets and give instructions to Assistants, Servers and all staff to ensure the success of the function
• Conduct monthly departmental meetings to provide information to the banquet staff, obtain staff feedback, and provide a regular forum for department communication
• Constantly monitor Banquet staff's appearance, attitude and degree of professionalism
• Implement safety and emergency procedures when necessary
• Consistently follow and implement HACCP policies and procedures
• Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department
• Assist F&B Outlets in their operations during peak times as needed

PERSONAL ATTRIBUTES

• Excellent reading, writing and oral proficiency in English
• Experienced in all aspects of banquet service, especially in local function styles
• Strong leadership, interpersonal and training skills; sound human resources management capabilities to motivate employees to work as a team
• Strong multi-tasking skills, attention to detail, self-discipline, initiative

QUALIFICATIONS

• College education, hotel or business administration degree preferred

EXPERIENCE

• Minimum 2 years in similar role in the hotel industry