Assistant Events Manager
- Full-time
- Job-Category: Sales & Marketing
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘Live the French way’ and indulge in excellence.
Job Description
- Ensures that events progress seamlessly by following established procedures, collaborating with other Heartists, and ensuring accuracy.
- Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
- Supervise service and overall coordination of all arrangements on BEO.
- Adheres to all standards, policies, and procedures.
- Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
- Manages group room blocks and meeting space for average to large-sized assigned groups.
- Uses his/her judgment to integrate current trends in event management and event design.
- Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
- Participates in customer site inspections and assists with the sales process as necessary.
- Performs other duties as assigned to meet business needs.
- Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience.
- Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
- Facilitates various meetings as perceives necessary (Banquet Event Order meeting, block review, etc).
Qualifications
- Proven strong leadership, interpersonal and training skills
- Minimum 2 years of social event experiences with similar capacity to 5 star hotels.
- Good communication and customer contact skills
- Proven ability to plan and organize events effectively with acute sense of detail and creativity
- Understanding of computers and applications with a strong working knowledge of MS Word, Outlook, Excel and Opera preferred.
- Ability to work well in stressful & high-pressure situations
- A team player & builder