Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

 Assistant Director, Talent & Culture

At Fairmont Banff Springs, we offer our Colleagues and Leaders exciting career paths and engaging work environments in hotels of unrivalled presence. Showcase your team-building, organizational and interpersonal strengths as Assistant Director, Talent & Culture, where your support will facilitate extraordinary careers and lasting memories.

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500 for lifetime), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)
• Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor

What you will be doing:  

Reporting to the Director, Talent & Culture, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service
• Assists the Director, Talent & Culture with developing, coordinating, and executing the Talent & Culture strategy, as well as all Talent & Culture programs, events and initiatives
• Responsible for assisting with the managing and overseeing the daily operation of the Talent & Culture offices (including benefits, health, wellness & safety, worker’s compensation, employee experience, and administration), as well as the performance and development of the Talent & Culture team members
• Work with the Health & Wellness Manager on meaningful and applicable programs which helps to promote work-life balance for leaders and employees.
• Responsible for assisting with the establishment of onboarding procedures which ensure new colleagues feel welcome
• Responsible for providing support on orientation and onboarding process
• Promote Accor’s EVP and social platforms for Heartist Engagement and Acquisition
• Support all volunteer committees (Heartist Recognition, Health & Safety, Diversity & Inclusion, Employee Activities, Sustainability)
• Advises, guides and assists leaders (leadership team of 220+) with the interpretation and consistent application of Talent & Culture policies, procedures, programs, activities, decisions, as well as all legislative requirements
• Manage all talent systems, Dayforce and provide support and training to T&C and operational teams
• Provide support to the T&C and payroll interactions biweekly to ensure smooth transfer of information for accurate employee pay.
• Reviews and follows up on all employee discussion forms, colleague performance reviews and exit interviews
• Addresses and handles colleague relation concerns, as well as facilitates escalated disciplinary meetings for an employee base of up to 1,400
• Assists with Staff Housing concerns and initiatives as needed
• Assists with supporting the Employee Experience Coordinator in creating a family-feel social culture that focuses on wellness, outdoor mountain activities and event organization.
• Assists with planning hotel events with the support of the Employee Experience Coordinator and Social Committee
• Coordinates the annual Employee Engagement Survey and works throughout the year with department leaders on meaningful action plans to drive engagement
• Responsible  for assisting the Director, Talent & Culture with the financial management of the Talent & Culture budget including accurate monthly forecasting and annual budget development
• Member of the senior leadership team and contributes to all Hotel initiatives, with a relentless focus on Employee Engagement
• Other duties as assigned

Your experience and skills include:

• Previous human resources or operational senior leadership experience, at least two years, within a similar establishment is required
• Hotel experience is an asset
• Computer literate and excellent skills with all Microsoft Window applications required
• Previous experience with Dayforce an asset
• Proven interpersonal and communication skills, both verbal and written
• University/College degree or diploma in a related discipline is preferred
• CHRP designation or candidate working towards designation is an asset
• Organized, energetic, innovative and passionate about Human Resources and hospitality
• Highly responsible & reliable
• Ability to demonstrate tact and diplomacy in an environment of confidentiality with the ability to balance common sense, empathy and business acumen
• Ability to work cohesively as part of a team
• Ability to focus attention on guests/employees/leaders’ needs, remaining calm and courteous at all times

Your team and working environment:

• Fast-paced, upscale, luxury hotel
• Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections   

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

APPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com.

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