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Join the Customer Experience and Engagement Digital Marketing team and contribute to the management, optimization, and quality assurance of digital content across global hospitality websites. This internship offers hands-on experience in content operations, website performance monitoring, and brand content governance, with a primary focus on Mövenpick and Swissôtel. 

Content Quality Assurance & Go-Live Readiness 

• Conduct comprehensive content reviews prior to website launches and content releases for Mövenpick and Swissôtel. 
• Validate content accuracy, consistency, localization quality, and compliance with brand guidelines. 
• Coordinate with regional and brand teams to ensure all digital assets and content components meet publication standards. 
• Support final quality checks and launch readiness activities. 

Website Content Operations 

• Lead content update initiatives for the Grand Mercure website, ensuring timely implementation of new content and assets. 
• Contribute to the maintenance and enhancement of web pages through Content Management Systems (CMS). 
• Support content publishing workflows and asset management processes. 
• Ensure content remains relevant, accurate, and aligned with brand positioning. 

Cross-Functional Collaboration 

• Work closely with global brand, marketing, and digital teams to coordinate content-related activities. 
• Assist in gathering requirements, tracking content requests, and facilitating stakeholder reviews. 
• Support the preparation of presentations, status updates, and operational documentation. 

Skills & Learning Opportunities 

• Digital Content Management (CMS) 
• Website Quality Assurance & Content Governance 
• Digital Performance Reporting & Analytics 
• Hospitality Brand Marketing 
• Stakeholder Coordination in an International Environment 

• Familiarity with Content Management Systems (CMS) such as WordPress, Drupal, Adobe Experience Manager, or similar platforms.
• Basic knowledge of digital analytics tools (Google Analytics, Looker Studio, Excel dashboards) and the ability to interpret website performance metrics.
• Excellent attention to detail with the ability to conduct thorough quality assurance checks for digital content.
• Strong organizational and project coordination skills, with the ability to manage multiple tasks and meet deadlines.
• Excellent written and verbal communication skills in English; additional languages are an asset.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Analytical mindset with problem-solving abilities and a willingness to learn new digital marketing tools and processes.
• Ability to work collaboratively in a multicultural, international team environment while managing tasks independently.
• Passion for digital marketing, user experience, and creating high-quality online content

Knowledge of the following areas / tools is welcomed:

• Analytics (Google Analytics, Content Square)
• Content Management System: Adobe Experience Manager