[公司简介]

Abercrombie & Fitch Co.(纽约证券交易所股票代号:ANF) 是一家全球领先的专业零售商，通过旗下的五个知名品牌为男性、女士和儿童提供服装和配饰。

标志性的Abercrombie & Fitch品牌诞生于1892年，旨在让每一天都像长周末的开始一样与众不同。abercrombie kids通过孩子的眼睛看世界，让生活就是玩耍，每一天都有机会成为一个不一样的、更好的自己。

Hollister品牌相信在每个人的内心都释放着一个无尽夏天，让青少年保持本色做真实的自己。Gilly Hicks提供贴身内衣、便服和睡衣，旨在邀请每个人拥抱他们内在的一切。Social Tourist是Hollister和网络社交名人Dixie and Charli D’Amelio的创意合作品牌，此品牌提供前卫的服饰让青少年可以尝试自己的独特的风格，同时探索他们在社交媒体和现实生活中的双重身份。

这些品牌都致力于提供品质持久、穿着舒适的产品，让世界各地的消费者能够展现自己的个性和风格。Abercrombie & Fitch公司在北美、欧洲、亚洲、中东等地运营着730多家品牌的专卖店，并拥有www.abercrombie.com、www.abercrombiekids.com、www.hollisterco.com、www.gillyhicks.com、www.socialtourist.com等电子商务网站。

The Company

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.   

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialtourist.com.

【工作职责】

以顾客为中心

通过和顾客沟通，洞察顾客需求并给与有效的帮助来提升顾客在门店的购物体验。

提供以顾客为中心的店内服务，随时掌握商品的最新资讯，并使用建议性的销售方式与顾客分享全套服装的搭配。为顾客营造一个快速、轻松和气氛活跃的购物环境。

推动业绩

通过向顾客沟通品牌的关键类商品的产品亮点，最大化增加向顾客销售关键类商品的机会，努力促进成交，从而帮助门店提升产品销量和业绩。

积极参与并和团队共同达成业绩目标。

在经理不在场的情况下执行必要的门店运营工作。

卖场陈列和仓库整理

确保卖场的商品符合视觉陈列的标准，尺码齐全并可以高效和快速地完成商品补货，按经理分配的任务要求和标准完成指定区域的工作，商品叠放整齐，以方便顾客购物。确保每间试衣间干净且没有损坏。

监督仓库的管理，包括接收和处理货物，仓库存储的商品整齐有序摆放。

你会得到什么?

作为Abercrombie & Fitch Co. (A&F Co.)的员工，你将有资格参加各种为你和你的生活方式而设计的福利计划。A&F致力于提供简单、有竞争力和全面的福利，与我们公司的文化和价值观相一致，但最重要的是与您一致!

• 商品折扣
• 灵活的安排
• 职业发展机会
• 成为品牌会员的机会
• 培训及发展
• 一个全球性的团队，他们会为做真正的自己而庆祝

The Job 

Provides great customer service by anticipating and responding to customer’s needs. Possesses an individualized style that relates to customers. Engage customers in a genuine way to drive sales and provide an exciting, fast and easy store experience. Oversees the functions of the stockroom including receiving and processing shipment, merchandise organization and sales floor replenishment. Executes necessary operational functions in the event that a manager is not present. 

Brand Representative Leads work schedule requirements vary across countries, but are typically spread across 5 working days weekly. Brand Representative Leads are required to work most Saturdays and some Sundays, and during the weeks of peak holiday.

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

• Merchandise Discount 

• Flexible Schedule 

• Opportunities for Career Advancement 

• Opportunity to Become a Brand Affiliate 

• Training and Development 

• A Global Team of People Who'll Celebrate you for Being YOU 

【职位要求】

学历： 要求高中文凭/高中同等学历。

零售经验： 1年及以上客户服务经验优先考虑

【技能要求】

以顾客为中心

职业道德

沟通能力强

主动学习

注重细节

分析能力

适应能力强、灵活度高

多任务处理能力

有一定的抗压能力

What it Takes 

• At Least One Year of Customer Service Experience 

• Work Ethic 

• Assertiveness 

• Applied Learning 

• Attention to Detail 

• Analytical Skills 

• Adaptability / Flexibility 

• Multi-Tasking 

• Stress Tolerance 

你要做什么

• 提供卓越的客户体验以推动销售
• 良好的沟通
• 带领员工维护卖场商品陈设
• 资产保护与防损
• 遵守政策和程序
• 监督仓库工作任务

What You’ll Do 

• Delivers Excellence in Customer Experience to Drive Sales 

• Communication 

• Leads Associates in Maintaining Salesfloor Presentation 

• Asset Protection and Shrink 

• Policies and Procedures Adherence 

• Oversees Stockroom Organization  

发现更多工作相关内容请关注微博@workat_anfhco

该职位的任何工作机会都可能取决于申请人是否办理了适用的工作申请手续。公司可能会联系你，并需要你协助提供一些文件。

Abercrombie & Fitch Co.是一家奉行平等机会/平权法案的雇主

See what it’s like to work at Abercrombie & Fitch and Hollister - follow us on Weibo @workat_anfhco

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer