Job Description

The main responsibility of this role is to oversee the seamless execution of the end-to-end order tracking process. The primary focus will be to expedite order fulfillment, guarantee timely delivery of goods and services, maintain impeccable records, and collaborate with both internal and external stakeholders to promptly address any challenges that emerge. This role should possess exceptional communication skills, adept multitasking abilities, a keen eye for detail, and unparalleled proficiency in identifying and resolving problems.

What Will You Be Doing? 

• Arrange the creation, processing, and tracking of orders, ensuring their timely and accurate issuance.
• Closely monitor order records and delivery schedules, promptly identifying and resolving any issues that arise.
• Collaborate cross-functionally to refine order processes and elevate fulfillment performance.
• Foster positive relationships with regional partners, ensuring timely and accurate communication of order changes and updates, as well as prompt supporting on operations.
• Participate in regional buying initiatives, contributing to the development of transparent and insightful buying materials, grounded in a deep understanding of regional strategies.
• Provide regular updates to the supervisor on order status, as well as identified risks and opportunities to optimize business and processes with alignment.

   

What Do You Need To Bring? 

• Proficient in Microsoft Office, with a particular emphasis on Excel for data entry and analysis.
• Excellent communication and interpersonal abilities, enabling to build and maintain effective relationships with external and internal stakeholders.
• Possess strong analytical and problem-solving capabilities, enabling you to swiftly and efficiently identify and resolve issues.
• Demonstrate a keen eye for detail and a high level of accuracy in data entry and reporting.
• Capable of working both independently and as part of a team, with a positive attitude and a willingness to learn.

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  

Our Values 

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive bonus program
• Annual companywide review process
• Flexible spending accounts
• Medical, dental, and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental health and wellness app, Headspace
• Paid Caregiver Leave
• Paid time off & one paid volunteer day per year, allowing you to give back to your community
• Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)
• Seven associate wellness half days per year
• Merchandise discount on all of our brands
• Opportunities for career advancement, we believe in promoting from within
• Access to multiple Associate Resource Groups
• Global team of people who will celebrate you for being YOU!

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER