About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Purpose

Provides operational support to the Master Data Steward of a given domain by performing assigned master data tasks and assisting with project activities. Liaises with business process stakeholders across organizations and geographies on behalf of the Data Stewards. Contributes to constant improvement in the quality and accuracy of Master Data to ensure seamless business execution.

Responsibilities

• Investigates, troubleshoots, and resolves cAPPs, ECC issues or issues related to other systems.
  Facilitates cross departmental meetings with various stakeholders and end-users.
• Performs User Acceptance and Regression testing.
  Generates reports surrounding key performance indicators and Master Data metrics.
• Conducts Master Data Quality Audits and implements corrective/preventative actions in response.
  Delivers trainings, presentations, workshops, and group communications.
  Identifies opportunities for process improvement and implements solutions.
• Data Design – Supports standardized data design, naming, consistent data definitions and usage through assigned projects and operational responsibilities.
• Data Quality - Monitors/audits master data and remediates issues to maintain defined levels of quality.
• Workflow/Process – Provides operational support and enterprise guidance of consistent master data workflow for Create, Read, Update and Delete process.
• Data Operations – Supports centralized master data operations for creation and maintenance of enterprise master data elements, meeting global business requirements.
• Compliance - Enforces applicable policies, processes and procedures and introduction of new compliance documents.
• Client Relationship Management - Establishes and maintains appropriate relationships with stakeholders, including but not limited to AbbVie Business Support team, business leaders, enterprise-wide requestors and site-level approvers.
• Change Management – Supports organizational change across functional and geographical areas, ensuring successful implementation of master data and related practices.

Significant Work Activities:

• Frequent to continuous computer usage (greater or equal to 50% of the workday) is required

Qualifications

• Bachelor’s Degree required (Business or IT-related major preferred).
• 5+ years of operational experience with specific knowledge of a given Master Data domain, data governance, and related business processes. Experience in SAP is required.
• Strong understanding of the interaction of fields across master data domains in SAP (and knowledge of impact of specific Master Data on transactional data in SAP and other partner systems at AbbVie).
• Computer literacy and proficiency in Microsoft Office applications (Word, Outlook, Excel, PPT).
• Excellent phone and interpersonal skills, analytical skills, negotiation skills, oral and written communication skills in English and Spanish.
• Advanced understanding of cAPPs tools and ECC systems.
• Six Sigma Certification preferred.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role atthe time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors includinggeographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested,and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to aparticular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion,consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html