At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.

The Practice Development Manager has general responsibilities for all aspects of customer relationship management in the assigned territory.   This includes planning, organizing, and implementing all account management activities related to the sale and distribution of Company products, with high accountability for achieving the territory sales quotas and objectives. 

Domestic travel is to be expected within this position. Training for this role may be conducted outside Australia.

Responsibilities

• Achieve or exceed sales quota results in the assigned territory.  Responsible for performing effective territory penetration, coverage and account identification to drive sales and increase the customer base for the Company’s consumables.
• Provide training, presentations and demonstrations to the customer on application and use of the company’s products using effective communication and sales techniques.
• Educate the customer regarding the indications, contraindications, and safety of Company products, and how they fulfill the needs of the customer.
• Support and help to facilitate the execution of regional training workshops and tradeshows within the territory and area.
• Pre-plan sales calls and maintain efficient time management skills to ensure maximum customer contact and highest level of customer service.
• Develop and maintain up-to-date territory account files.
• Develop and maintain supportive, productive and effective relationships at all levels within the organization.

Therapeutic Area Knowledge

• Maintain an in-depth understanding of relevant human anatomy and how the product is best used.
• Maintain an in-depth understanding of Allergan and competitor product range.  Be able to communicate the value difference in terms of efficacy, safety, price and market strategy to customers.
• Monitor market trends through personal contact with clients, suppliers and attendance at industry association meetings and seminars.  Communicate changes in competition, product availability or related matters to sales and marketing management.

Business Administration

• Complete administrative responsibilities including periodic business plans, weekly expense reports, up-to-date account profiles and customer database as required.
• Meet agreed sales force call metrics.
• Attend sales meetings, conferences, training and other work related functions as required.
• Ensure all sales activities comply with legal and ethical requirements.
• Manage business expenses within the budget provided.

Quality

• Support Allergan’s Quality Management System and internal auditing processes.
• Adhere to Medicines Australia Code of Conduct.

Workplace Health & Safety

• Proactively participate in Allergan’s WHS programs, adhere to policies and promote a safe work environment at all times.

General

• Adhere to Allergan’s internal codes of conduct and compliance processes.
• Other ad hoc duties such as administrative duties, as requested.

• 4-6 years of success in selling medical products/services to healthcare practitioners, especially in plastics/dermatology. Previous experience in cryolypolysis/CoolSculpting preferred 
• Capability to learn relevant human anatomy and interpret technical literature
• Proficient in problem-solving, data collection, and drawing valid conclusions
• Effective communication skills for interactions with practitioners, patients, and staff, including creating persuasive communications and presentations
• Proven high-level customer service to integrate CoolSculpting procedures in practice and deliver satisfaction to practitioners, patients, clinic staff and colleagues
• Competent in using CRM systems, Excel, and PowerPoint
• Ability to travel, holds a valid driver's license with a home office setup required

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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