Scrum Master

  • Full-time

Company Description

Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.

We are composed of 16 entities across 8 countries that are unified by the Arηs Group, with more than 2500 consultants. This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

Arhs Bulgaria is one of the newest entities , already expanding and with very promising future! We are located in our brand new office in the city center of Sofia! 

Job Description

• Organize and facilitate agile activities and ceremonies including daily stand-up meetings, sprint reviews, retrospectives, sprint and release planning, and product backlog refinement sessions

• Ensure that all meetings are positive, productive, stay on topic, and are kept within the timebox

• Collaborate closely with the product owner to manage the backlog

• Coach team and Product Owner on empiricism, value‑based backlog slicing, and incremental delivery

• Track and radiate flow metrics (velocity, sprint burndown, iteration burn rate) and guide the team in data‑driven improvement.

• Champion and facilitate adoption of agile standards, tools, and best practices

• Proactively identify and resolve impediments to team progress

• Promote empowered, self‑organising teams, shared vision, psychological safety, collaborative decisions (e.g., Fist‑of‑Five)

• Uphold Definition of Done, quality gates, and compliance with organisational standards

• Communicate with other SCRUM masters and product owners across the organization to ensure transparency into delivery progress, challenges, and risks

• Utilize team feedback and metrics (e.g., quality, delivery, cadence, etc.) to identify areas of opportunity and work with team to continuously improve

• Support the team in using agile planning and development tools (e.g. Azure DevOps, Confluence)

• Experiment with new practices and frameworks to improve team outcomes

• Actively participate in learning opportunities such as communities of practice or conferences to improve skills and better support the team

• Contribute to the advancement and improvement of agile practices within the organization
 

Qualifications

Mandatory:

  • Bachelor's degree plus 6 years of relevant experience.
  • Working knowledge of English: B2 level
  • A minimum of 3 of dedicated experience working as a Scrum Master at SM2 level or above
  • Led at least 2 production teams through full sprint cycles (planning, review, retrospective, and refinement)
  • Implemented data-driven continuous improvement initiatives, such as increasing team velocity or reducing lead time
  • Implemented data-driven continuous improvement initiatives, such as increasing team velocity or reducing lead time
  • Experience coordinating cross-team work via Scrum-of-Scrums or PI Planning events
  • Possession of Scrum Master certifications: PSM II (or higher) and SAFe 5/6 Agilist
  • Deep knowledge of the Scrum Guide and Agile Manifesto principles and values
  • Good knowledge of facilitation techniques (e.g., Fist of Five, participatory decision-making, Liberating Structures)
  • Good knowledge of systems-thinking and process tailoring to fit complex or evolving environments
  • Good knowledge of team motivation and stakeholder engagement techniques  (e.g., information radiators, team empowerment models)
  • Tool proficiency in Azure DevOps (preferred) or Jira (acceptable), particularly in backlog management, dashboards, and workflow configuration
  • Good knowledge of Agile metrics (velocity, cycle time, burn-up/down charts, cumulative flow diagrams) and the ability to build and interpret dashboards to support team performance and forecasting

 

Desirable:

  • Experience with one or more scaled Agile frameworks (SAFe, Nexus, LeSS, etc.)
  • Experience supporting Agile transformations or change initiatives within medium to large organizations (e.g., coaching teams, working with leadership, defining new WoW)
  • Knowledge of integrating SAFe and Kanban approaches to optimize flow and delivery predictability
  • Familiarity with coaching models (e.g., GROW, ORSC) and techniques for resolving team conflict and fostering psychological safety

 

Additional Information

 

 

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