Arηs Group – part of Accenture - is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we have grown to encompass 12 entities worldwide, employing over 2,500 employees in Luxembourg, Belgium, Greece, Italy, Portugal and Bulgaria. With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services. We offer bespoke software development, data science, infrastructure, digital trust and mobile development to government institutions at national and European level, telecom providers, and financial institutions, among others. Our bold company culture is built around working hard and playing hard, with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of close-knit teams and provide a place where everyone can be supported to learn and evolve.

You want to combine passion and IT expertise?

You are talented, motivated and ambitious? Then, we will be more than happy to meet you!

The Cloud Centre of Excellence of ARHS is looking for a Cloud Operations Engineer to join its Managed Services Team, operating solutions deployed on multiple public clouds (AWS, Azure, Oracle, etc…). You will be entrusted in maintaining the evoluting infrastructure of large complex workloads but also the Observability (Site-Reliability Engineering), Sustainability and Cost-Effectiveness of such workloads. Further you will be able to write Infrastructure as Code, take care of CI/CD   to automate maintenance and will contribute in Disaster Recovery Game days.

Typical tasks will be:

• Managing the operations and monitoring of public cloud workloads
• Handling customer’s request, responding quickly and effectively, following up with clients to ensure successful resolution, prioritize based on criticality and/or SLA
• Lead incident response under SLA
• Create Incident Post-mortems
• Critically analyze operations for process improvement
• Create and review documentation, design new solutions and standard operating procedures
• Contribute to Disaster Recovery Game days
• Support sustainability and cost effectiveness
• Automate tasks through creation and maintenance of scripts and tools
• Participate in a 24/7 on-call rotation

• Exceptional customer focus / Customer service experience
• A strong knowledge of core AWS services (EC2, ELB, …) and Linux operating system is required. Knowledge of other cloud providers is an asset
• In love with automation and Infrastructure as Code
• Good understanding of cloud best practices, DevOps principles
• Intermediate programming/scripting skills
• Understanding of networking principles and ability to troubleshoot (DNS, TCP/IP, HTTP)
• To be a team player, customer-, solution- and improvement-minded
• Good command English
• Bonus : you are cloud certified!

What’s in it for you

• We want you to be well compensated for what you bring in, so we offer an attractive salary package
• Not a morning person ⏰ ? Enjoy our semi-flexi working hours!
• Your health matters to us, so you’re secured with a health insurance plan from day one
• If you’re a big foodie (like us) you’ll appreciate the food vouchers to spend in restaurants or grocery shops to spoil yourself and your family
• Developer’s fuel is coffee, and the supply source is in our kitchen!
• We are excited for challenges, so your are invited to take part in exciting projects that make a difference in peoples’ lives at national and European level
• We never stop learning and evolving! To keep up with ARHS level, join our own training sessions and online courses that we provide
• We love the ARHS vibes so we gather on a smaller and bigger occasions to celebrate good times together! Take a sneak peek:

Our Vision and Values

Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.

Our values are: caring, agility, excellence, innovation, continual improvement, and reliability.

Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.

Our Culture

We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.

Our Brand

The ArȠs (pronounce [aris]) name comes from Greek Mythology. ArȠs is the son of Zeus and the God of War – in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business.