Therapy Coordinator | Elizabeth, SA

Be the Friendly Face That Makes a Difference

At Early Start Australia, we're passionate about helping children and families achieve meaningful outcomes. We are seeking a highly organised and customer-focused Therapy Coordinator to join our supportive team in Elizabeth, South Australia.

This is an exciting opportunity to play a key role in supporting our clinicians and ensuring families receive an exceptional service experience from their very first interaction with our clinic.

About the Role

As a Therapy Coordinator, you will be the first point of contact for children, families, and referrers accessing our services. Working within a collaborative multidisciplinary environment, you will provide administrative support that helps our clinical team deliver high-quality care.

This role is ideal for someone who enjoys building strong relationships, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service. an

Key Responsibilities

• Provide a welcoming and professional experience for clients and families
• Manage therapist schedules and appointments across clinic and community settings
• Respond to enquiries via phone, email, and online channels
• Maintain accurate and confidential client records
• Support accounts receivable processes and NDIS claiming requirements
• Assist clinicians with administrative tasks related to service delivery
• Complete data entry, document preparation, and general administrative duties
• Build and maintain positive relationships with clients, families, and stakeholders

What We Offer

✅ Supportive and collaborative team culture

✅ Opportunities for ongoing learning and career development

✅ Access to a national administration network for bookings, invoicing, and NDIS support

✅ Diverse and rewarding work where you can make a genuine impact

✅ Employee wellbeing initiatives and staff benefits

✅ The opportunity to contribute to positive outcomes for children and families

About You

To be successful in this role, you will have:

• Previous experience using practice management software (essential)
• Knowledge of NDIS administration processes or similar funding systems
• Strong customer service and communication skills
• High attention to detail and organisational skills
• Proficiency in Microsoft Office, including Outlook, Word, and Excel
• The ability to manage competing priorities and work independently
• A proactive attitude and commitment to continuous improvement

Essential Compliance Requirements

• Working with Children Check
• National Police Check
• NDIS Worker Screening Check
• Current CPR and First Aid Certification

Why Join Early Start Australia?

At Early Start Australia, we believe that great outcomes start with great people. We foster a culture of collaboration, respect, and professional growth, where every team member is valued and empowered to make a difference.

If you're looking for a rewarding administrative role where your work directly supports children and families, we'd love to hear from you.

Apply today and become part of a team that's making a positive impact every day.