Client Services Digital Partner, Europe
- Full-time
- State/Province: London
- Business Group: DCS
- Legal Entity: AECOM Infrastructure and Environment UK Limited
- Business Line: Geography OH
- Work Location Model: Hybrid
- Operating Group: International
- Primary Location: UK - London - Aldgate Tower
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
Within our Digital services our teams are dedicated to helping our clients navigate the digital era. Our experts work closely with clients to deliver innovative solutions that drive business growth and efficiency.
Job Summary:
As a Client Services Digital Partner, you will play a pivotal role in driving and enabling digital for our clients. You will be responsible for managing client relationships, understanding their digital needs, and delivering innovative solutions that enhance their business operations. This role requires a strategic thinker with excellent communication skills and a deep understanding of digital technologies.
Key Responsibilities
- Client Relationship Management: Build and maintain strong relationships with clients, acting as their primary point of contact for all digital initiatives
- Digital Strategy Development: Collaborate with clients to develop and implement digital strategies that align with their business goals
- Project Management: Oversee the execution of digital projects, ensuring they are delivered on time, within scope, and within budget
- Solution Delivery: Work closely with internal teams to deliver digital solutions that meet client needs and drive business value
- Market Analysis: Stay up to date with the latest digital trends and technologies, providing clients with insights and recommendations
- Performance Monitoring: Track and report on the performance of digital initiatives, making data-driven recommendations for improvement.
Qualifications
- Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
- Proven experience in a client-facing role, preferably within the digital or technology sector.
- Strong understanding of digital technologies and their application in business.
- Excellent communication and interpersonal skills
- Ability to manage multiple projects and priorities simultaneously.
- Strong analytical and problem-solving skills
Preferred Skills:
- Experience with CRM systems and digital marketing tools.
- Knowledge of data analytics and AI.
- Project management certification (e.g., PMP, PRINCE2).
Additional Information
About AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.