Technical Support Executive
- Full-time
Company Description
- To provide resources and support to the companies to hire the right people for their organization's growth.
- To provide the right opportunities to talented and skilled individuals and enable them to build great careers.
- To provide resources and support to the companies to hire the right people for their organization's growth.
- To provide the right opportunities to talented and skilled individuals and enable them to build great careers.
To make India a global superpower in technology by enabling the growth of companies and skilled individuals.To make India a global superpower in technology by enabling the growth of companies and skilled individuals.
Job Description
Job description for Tech Support
- Experience in BPO Operations and Management.
- 1 or 2 years experience in the service industry
- Excellent communications & interpersonal skills
- Enthusiastic & Energetic individuals with a willingness to learn and grow
- professionally
- Organized professionals with Rich knowledge and passion in achieving
- Service Level Agreement (Response & Resolution).
- Achieving Process Targets by running the process successfully.
- Excellent analytical ability with very good documentation skills
- Good Excel skills and Reporting knowledge
- Comfortable in Working with Team Oriented Setting, as well as independent.
- Flexible to work in Shifts 24/7
- Should be able to Understand client requirements clearly, document and
- communicate the same to internal teams.
- Ability to take ownership of the customer/customer complaints
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