WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.
 
Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Why Join Us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Responsibilities
Design and administer Snowflake databases, schemas, roles, warehouses and access controls for Knowledge Domains.
Automate provisioning, configuration and promotion through Infrastructure-as-Code and CI/CD.
Apply naming, security, governance, tagging and lifecycle standards.
Provide expert support, troubleshooting and guidance on Snowflake features.
Improve monitoring, performance, reliability and cost visibility.
Deliverables
Reusable target structure and naming standard for Knowledge Domains.
Automated provisioning templates and Terraform modules for databases, schemas, roles, warehouses, grants and tags.
CI/CD pipelines with validation, approval, deployment and rollback controls.
Role-based access-control matrix and implemented governance rules.
Monitoring and alerting for usage, failures, performance, security and credit consumption.
Operational runbooks for onboarding, deployment, support, incident handling and recovery.
Snowflake feature-support backlog, resolved technical requests and concise knowledge-base articles.
Technical handover documentation and knowledge-transfer sessions.
Skills and experience
5+ years in Snowflake administration, data platform or DevOps engineering.
Strong Snowflake, SQL, RBAC, performance and cost-management experience.
Hands-on Terraform, Git and CI/CD automation skills; Python or scripting is desirable.
Experience with cloud data platforms, observability, security and production support.
Soft skills
Problem solving and delivery focus.
Clear professional English and concise documentation.
Cross-team collaboration and ability to work autonomously.

Graduate/Post Graduate