Starting pay $16.00-$18.00 per hour - plus enjoy Daily Pay, giving you access to your earnings when you need them!

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

What You'll Do as a F&B Cashier:

As a F&B Cashier at Westgate Resorts you serve as primary contact to guests and team members upon arrival in outlet and on phone. Specifically responsible for the following detailed duties. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

• Presents menu to guest, responds to menu item inquiries in professional and accurate manner.
• Takes guests orders following department guidelines.
• Deliver guest orders following department guidelines.
• Balancing of daily receipts, including but not limited to: cash, vouchers, credit cards and In-house charges.
• Confirms and completes daily reservation lists, assists all other position in department for support and assistance.
• Accepting approved forms of payment adhering to accounting standard (with full and complete accountability).
• Taking guest food orders following department guidelines.
• Greets all guests that arrive within visible area.
• Selects requested food items from serving/kitchen or storage areas and assembles items for guest pickup following department guidelines.
• Conformance to Government and Company Safety, Security and Sanitation requirements.
• Responsible for providing Excellent Service to owners and guests alike.
• Perform POS system responsibility per guidelines.
• Maintain required department records with accuracy.
• Complete opening/running/closing duties as assigned.
• Conform to department training standards.

What You'll Bring:

• ABC Certification required within 30 days of Hire, must be maintained on a current/valid status.
• Meets state minimum age to serve alcohol.
• High school diploma or general education degree GED.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.

If you love creating clean, welcoming spaces for guests and want to be part of a resort that values teamwork, growth, and great service. Apply today and start your Westgate adventure!

Why Westgate? 

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.