Social & Community Manager
- Contract
- Department: Marketing
Company Description
Our client is a fast-growing platform supporting small businesses and hourly teams with tools for scheduling, payroll, and communication. With over 100,000 businesses relying on their solutions, the internal creative team plays a critical role in shaping the brand.
Contract Details
- 2-3 month contract to start
- $60-65/hr
- 20-30 hrs/week
- Start date: ASAP
Job Description
Content Strategy & Execution
- Build and manage a strategic, platform-native content calendar aligned with our client's brand, cultural moments, and channel best practices
- Translate high-level vision into actionable programming across Instagram, TikTok, LinkedIn, YouTube, and Reddit
- Curate and produce content that celebrates SMB stories, embraces UGC, contributes to cultural conversations, and showcases brand/data insights
- Launch and operationalize flagship organic social programs (e.g., storytelling series, creator spotlights, team challenges)
Community Building & Influencer Engagement
- Develop and maintain a network of customer influencers, employee advocates, and SMB creators
- Lead influencer outreach, relationship management, and content collaboration to boost community participation and brand visibility
- Spark engagement and real participation through storytelling, rituals, and community-first campaigns
Cross-functional Collaboration
- Work closely with Brand, Communications, and Lifecycle teams to align messaging and amplify the integrated campaign
- Share learnings and performance data to help shape strategy and refine creative based on what resonates most
Performance & Iteration
- Define KPIs for organic content and community initiatives
- Track performance and audience behavior to inform test-and-learn cycles
- Stay scrappy: optimize quickly, scale what works, and sunset what doesn’t
Qualifications
Experience / Skills:
- 5–8 years of experience in social media, community management, or influencer marketing
- Strong writing and content creation chops — with a pulse on platform trends, memes, and cultural cues
- Portfolio or examples of social-first campaigns that drive brand advocacy and community engagement
- Confident working with SMB, creator, or service-based audiences
- Familiarity with content scheduling tools, analytics dashboards, and influencer management platforms
- Have some level of experience building advocacy programs (with actual customers) or online communities
Key Characteristics:
- Get energized by hands-on community engagement and daily content creation
- Creative and culture-savvy, with strong instincts for what performs across channels
- Comfortable building from scratch in a fast-paced, evolving environment
- Organized and self-sufficient, with the ability to juggle multiple workstreams
- Driven by purpose — passionate about elevating small business voices and team stories
Additional Information
We Are Rosie is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, marital status, or any other status protected under federal, state, or local law.