Major online retailer

Role: Media Operations Manager

Duration: 6 months

Location: fully remote (but confirming, we believe they prefer west coast candidates)

Hours/wk: 40

Hourly Rate: $45

This will be a W2 Engagement
Background Check Required
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Job Description:

The Brand's Cross Channel Marketing Team (XCM) is looking for an organized and detail-oriented Media Operations Manager to support our paid media and activation teams throughout our agency transition and related change management. The primary function of this role is to understand and anticipate the needs of our cross-channel media managers and in-house activation teams and provide operational support related to ad serving, account infrastructure and user permission management, and scaled workflows for Americas and global locales. This role will be auditing current processes, revising, evolving and documenting mechanisms as needed, based on our expanding priorities and media agency change management.  They will partner across functions to aid in the transition, considering scaled approaches and reporting capabilities. They will help manage existing vendor relations with tech partners and global media agency teams and support new tools or mechanisms for increased operational efficiency.

This Media Operations Manager will play a pivotal role in access management and governance of key marketing assets for across social media platforms and DSP platforms for XCM and more widely across the company. They will be part of an innovative team focused on delivering results across a wide range of businesses and categories. They will support a team responsible for our end-to-end global media and social processes as we scale our operational capabilities.

Key job responsibilities

• Analyzes, plans and implements short operational process improvements with long-term scale in mind
• Identifies process gaps and inefficiencies. Communicates to stakeholders and updates workflows to address those needs in a timely manner
• Researches, recommends and builds processes to aid in the translation of business objectives into functional requirements and solution design
• Supports pilot projects and internal case studies for trial usage improvement methods or approaches
• Identify and propose opportunities for automation with product tech teams, considering the end user time or cost savings
• Develop process documentation and operating instructions to internal and external stakeholders
• Develop training guides and learning videos to distribute globally at scale

Basic qualifications

• 3-5+ years of experience in a media or marketing operations role
• Passion for mechanisms, problem solving and streamlining workflows
• Strategic thinker with strong analytical skills and a bias towards data-led decision making
• Comfortable presenting to stakeholders with verbal and written communication
• Ability to thrive in ambiguity, solve complex problems, and scale solutions effectively across an organization
• A proven track record of inventing and simplifying in cross-functional capacities

Preferred qualifications

• Major media agency or client-side paid media experience highly desirable, ideally working with global stakeholders
• Experience with Social Media Application administration including page/handle creation, ad account and user management.
• An understanding of billing processes from PO management to invoice reconciliation and accruals
• Certification/Proficiency in Social Management Platforms like Sprinklr or Smartly
• Certification/proficiency in Smartsheet
• Six Sigma Certification or Agile certification
• Project/Program management certification (PMP, CAPM, CSM, etc)

We Are Rosie provides strategic consulting and talent solutions for the marketing industry. We partner with more than 200 of the world’s biggest brands and agencies to help them solve unique marketing challenges with the best people, swiftly and at scale. Founded by former advertising executive Stephanie Nadi Olson in 2018, We Are Rosie is on a mission to redefine how marketing works, with an inclusive, human-centric approach that’s better for business and better for marketers. Our company has been recognized as an industry trailblazer and earned many accolades, including being named to the 2023 Global Top 100 Inspiring Workplaces, the Inc. 5000 2022, and Adweek’s Fastest Growing Agencies in 2021.
 

We Are Rosie is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, marital status, or any other status protected under federal, state, or local law.