At WASSHA, we light up peoples lives. We aim to help the truly disadvantaged and challenged groups of our society by providing them with affordable options for lighting. You will enable services that help children to study after dark, small stores to stay open longer, and fishermen to improve the size of their catch at night. Our service consists of custom-built third party hardware, in-house systems and third party APIs.

As an IT Manager, you will help steer, develop, and maintain the infrastructure and processes underlying our day-to-day operations. You will also help shape our future by introducing new IT capabilities to WASSHA.

This particular role will have a heavy focus on project and stakeholder management. Specifically, you will be expected to lead a project to onboard WASSHA onto an ERP solution. You will also be expected to improve compliance related capabilities by introducing standard corporate IT elements such as Microsoft Entra ID (Azure Active Directory), MDM, ITSM, Knowledge Management and IT cost controls and accountability. 

The role will also require you to perform hiring of IT and help desk staff, and coordination with contractor for managing IT resources in our operating countries.

Details

• Location: Remote (any jurisdiction where you have permission to work)
• Position: type Full-Time
• Job Category: Information Technology (IT) Manager
• Experience Level: Senior
• Department: Information Systems 
• Reports: to Director of Software Engineering
• Team Size: 3 to 5 people

You Would Be Interested In the Role If You

• Believe in the value of correct, compliant corporate infrastructure. 
• Enjoy planning, implementing and maintaining IT infrastructure, while ensuring reliability, security, and scalability. 
• Enjoy project management and stakeholder management. 
• Enjoy leading and inspiring a team of IT professionals, fostering a culture of innovation, collaboration, and continuous improvement.
• Enjoy collaborating and growing together with peers.
• Believe in contributing to positive culture, encouraging knowledge sharing and participating in discussions both inside a team and across team and units lines. 
• Believe in following best practises such as knowledge sharing and data driven decision-making.

• 5+ years of related experience in IT management, with an emphasis on experience in any of the following:
  • Managing migrations of in-house system to ERP solutions.
  • Managing global IT operations across multiple offices.
• Great project and stakeholder management skills.
• Leadership, organizational and time management skills.
• Excellent English communication skills, spoken and written.
• Very good Japanese communication skills, spoken and written.

The following would give you an edge when evaluating similar candidates.

Additional Language Skills

• Swahili, French, Portuguese would net you bonus points, as our customer base is located in countries using these languages.

Other Skills And Interests

• Project management
• Product ownership
• Technical product management
• An interest in Africa and a willingness to potentially travel there for business purposes.

*** THIS IS A FULLY REMOTE POSITION AND DOES NOT INCLUDE RELOCATION ***