Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Within Visa, Acceptance Solutions leads payment acceptance innovation with scaled, modern technology and enabling programs across all payment types, channels, and platforms. Our solutions span face to face interactions, transit experiences, mobile payments, ecommerce and Internet of Things. Whether it is paying for your groceries at the corner store in a face to face interaction, tapping on a countertop, tapping to board a train in Kobe or Porto, paying on your mobile or ordering a hand-crafted good from another country on your computer, we enable it. We are focused on digital first capabilities and using the power of software to unleash great consumer and merchant experiences. We go beyond enabling a transaction and seek to add incremental value to every transaction – whether by optimizing authorization rates, mitigating fraud and helping merchants operate in secure, tokenized environments.

The Acceptance Solutions team are looking for a passionate, authentic, and dynamic leader for Visa’s efforts to expand, implement and monitor the solutions we deliver to merchant acquirers. This is a global role.

Our Acquirer Solutions are built on a highly reliable, best-in-class platform that provides integrated commerce and payment management services to a wide range of merchants, acquirers, and technology partners. The acceptance platform enables merchants, acquirers, and partners to deliver acceptance products at scale, and provides the tools needed for acquirers to profitably run their merchant portfolios. Our architecture provides acquirers and technology partners access to our scalable platform and allow them to differentiate their services by combining Visa’s brandable services with their in-house capabilities.

As Director, Aggregator and SMB Solutions Management, you will be responsible for leading internal processes to design and deliver solutions to merchant acquirers. Our Acquirer Solutions represent a comprehensive set of payment, portfolio and platform management services, which Visa provides to our acquirer clients globally. This includes broad payment acceptance and value-added services like risk management, tokenization, and analytics – all of which combine to deliver on our vision for integrated commerce.

The ideal candidate is a motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision. They must be a fast learner, who can quickly absorb the nuances of Visa Merchant and Acquiring Products and Services.

• Lead, align and empower an inclusive cross functional team of talented product staff to develop the solution set – with the needs of merchants, acquirers, and technology partners at the forefront of the design construct
• Lead multiple complex deliverables with many partners, often with opposing priorities
• Work across Visa’s operational, support and sales teams to establish and refine a strong go-to-market motion that enables and motivates acquirers’ sales forces
• Advocate, develop and coordinate a robust product roadmap for the Acquirer Solutions on a global basis
• Ensure the strategy and goals for our Acquirer Solutions are in alignment with Visa’s corporate and merchant strategy
• Apply industry expertise with knowledge of Visa Inc.’s global market opportunities, consumers, merchants, issuers, enabling partners, and competition
• Establish supporting use cases, solution definition statements, and product design/construction requirements
• Act as the “voice of the client” to incorporate acquirers’ perspectives into our product, operational and support roadmaps
• Work with Product Marketing to develop materials to educate and inform internal and external stakeholders
• Establish key performance metrics and measurements for the predictable delivery of our Acquirer Solutions and ensure continuous improvement

Qualities of a Successful Candidate

• High energy level, performance oriented and passionate about merchants, acquirers and technology in the digital commerce space
• Ability to work constructively in a cross-functional, initiative-based structure – leading large teams where there is not a direct reporting line
• Deep working knowledge of payment gateway, acquirer/acquirer processing, payment facilitation and/or fraud platforms
• Demonstrated experience leading new, breakout products or initiatives (versus incremental feature/functionality)
• Experience in working with indirect sales channels and the required go-to-market processes to enable these channels
• Experience and comfort in engaging with internal and client executive teams
• Ability to engage with technology organization in an effective and collaborative manner
• Experience building out modular, API and web services-based platforms
• Experience in agile development methodologies and incorporating client and market feedback into product roadmap
• Some experience in driving product/platform consistency across regions.
• Demonstrated project management with an ability to appropriately phase and prioritize key underlying capabilities and activities
• Strong verbal and written communication skills and an ability to simplify and communicate complex technical issues to non-technical executives, sales teams, and other stakeholders.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

May consider applicants in Ashburn, VA, Arlington, VA, Atlanta, GA, Miami, FL, Lehi, UT, New York, NY, Bellevue, WA, Foster City, CA, San Francisco, CA , Highlands Ranch, CO, Wilmington, DE and Austin, TX. 

COLORADO APPLICANTS ONLY - The estimated salary range for a new hire into this position in Colorado is 124,200 to 161,500 USD.  Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for annual bonus and equity.  Visa has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. 

Basic Qualifications
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• MBA or relevant graduate degree
• A material portion of experience tied to payments systems and processing solutions
• Specific, current knowledge of merchant / acquirer processing
• Deep understanding of indirect sales channels within technology business, and the go-to-market mechanics that drive success
• Demonstrated success in the creation, development, and profitable roll-out of processing products and acceptance services.
• Ability to lead cross functional teams within a multi-region matrix organization
• Strong commercial savvy and solid business judgment
• Strong teamwork skills and excellent collaboration skills with experience influencing workstreams across functions
• Results driven and flexible
• Self-motivated
• “Client-first” approach, with significant experience interacting with senior teams within client organizations
• Presentation/speaking experience
• Excellent leadership, analytic, communication, and management skills, including
• Experience working with internal and external executive management
• Building successful client and organization relationships
• Executive presence and credibility
• Driven toward innovation
• Executional excellence

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 30% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.