Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa is a data-driven company from the top down, presenting continuous opportunities for the Data Products and Solutions team to deliver innovative insights and business intelligence (BI) solutions. Our internal business intelligence applications are used globally by all business lines to drive product and business strategies, build customer loyalty, and identify new opportunities/threats for Visa and our partners. We are creating a Single Source of Truth to further strengthen data driven decision making internally and for our clients.

The GBI team is responsible for delivering projects that enable both Visa teams and Visa clients to make informed decision to achieve their business objectives. The team closely collaborates with business stakeholders to understand the business needs to provide a short-term solution to gain business growth for both Visa Inc. and Visa clients.
The GBI team is a center of excellence in Business Intelligence at Visa; this is a high-performing team of data analyst, and business analysts with various cultural backgrounds – serving all geographies including North and South America, Africa, Europe and Asia. GBI team is looking for a staff product manager, a person that adopt new business intelligence skills.

KPIs are:

• Reduce operating cost: Deliver BI projects on time, and within budget and ensure the projects delivered as per business requirements and executed within set timeliness; Comply with processes that track tasks and also always suggest on improving processes to bring further efficiency.
• Increase operational performance by broaden GBI’s reach through education and accessibility.
• Work as a team to build confidence in business decisions that result in new ideas and products for Visa clients and Visa Inc.
• Contribute insights to increase revenue for Visa globally by aiding in providing information to validate new customer programs and products.

The Staff Product Manager role within Global BI Products will have the following key responsibilities:

• Collaborate with internal customers, stakeholders, and BI platform users to understand business requirements and identify opportunities for enhancement of the current platform.
• Support team members and stakeholders as a Subject Matter Expert (SME) in Business Intelligence strategy, best practices, and delivery; use this knowledge to drive a better end user experience
• Drive innovation of the BI platforms and services; conduct research into current and emerging business intelligence technologies in support of BI needs
• Develop continuous feedback channels with internal stakeholders; provide world class customer service by capturing and being responsive to the voice of the customer
• Perform data analysis and research of Visa transaction data to provide reporting and recommendations based on findings
• Develop self-serve analytics using MicroStrategy, Tableau, PowerBI and similar toolsets
• Develop and maintain detailed product documentation
• Develop a strong business and technical understanding of the BI platforms

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.