Systems Analyst

  • Ashburn, VA
  • Full-time

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Position Description

CyberSource, a Visa company, is a global leader in eCommerce payment management. CyberSource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, CyberSource offers a full-service payment management platform for eCommerce merchants, combining global payment processing, fraud management and payment security systems.

CyberSource is looking for a bright, passionate and dedicated employee to join our Operations 2nd Level Applications team. In this role you will be responsible for settlement processing and report generation for our Enterprise and Small Business merchants, solving complex problems, and be involved with continuous application improvements and application deployment initiatives.

Specific responsibilities will include:

  • Provide application second level support for Service Desk, Client Services and Development teams
  • Serve as technical lead for new initiatives; actively participate and drive projects; support business enablement and product deployment for new and existing services.
  • Work with product development to perform code deployment with industry standard tooling
  • Perform routine application maintenance including connectivity setup, key setup, scheduling tasks, log rotation, job scheduling, shell scripting for common tasks
  • Preparation and maintenance of internal documentation
  • Manage and work with 3rd party applications (Docker, Kubernetes, Hadoop)
  • Work cross organizationally to resolve complex issues
  • Support a 24x7 environment, with international co-workers.


Basic Qualifications:
• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualification:
• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Bachelor’s degree in Computer Science, Information Technology/Information Systems
• Experience with Linux Systems, Databases and Network concepts
• Experience with Docker and Kubernetes internal architecture, networking and container micro service architectural pattern
• Experience with one or more programming languages such as shell scripting, Perl, Java, JavaScript, PHP.
• Understanding of Hadoop framework and work experience with Bigdata technologies
• Knowledge in Kafka and Spark (Scala is a plus)
• Payment processing experience or equivalent, e.g. finance industry
• Proven ability to function and multi-task effectively in a fast-paced environment with multiple priorities.
• Years of analytical and diagnostic skills; e.g., root cause analysis
• Strong work ethic, self-starter, ability to work in fast-paced, team-oriented environment.
• Technical aptitude and a desire to learn.

For Denver Location : This position has a base salary range  of $80,000 - $102,000. The base pay may vary depending on job-related knowledge, skills, and experience. In addition, this position is eligible for annual bonus and equity.

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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