As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Company Description

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network, and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators, and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Job Description

The Security Products team at Visa focuses on delivering the fraud detection and prevention solutions that enable every good transaction to be approved, every bad transaction to be declined, all with a seamless customer experience.   We are looking for product leaders that are passionate about innovation and developing solutions that help identify and mitigate financial fraud as well as maximize approvals of legitimate transactions.

This Staff Product Manager position is a hands-on technical product management role, focused on the delivery of high-value products in an agile, market driven environment. The Staff Product Manager will work closely with other members of the Data, Security and Identity Product team and other cross-functional teams within Visa, Global Services Technology leadership and agile project teams to ensure clarity of vision, requirements, and objectives for Visa Risk Manager (VRM). VRM is an intelligent risk-decisioning solution that leverages VisaNet data and Visa Advanced Authorization (VAA) to give issuers the control and flexibility to manage their risk strategies and authorization performance.

We are looking for an individual with a product management and development background to help us aggressively enhance Visa’s product portfolio by identifying and scoping new offerings, enhancing existing offerings, and deliver truly value-added solutions to the marketplace. This individual will work with experts throughout the company to identify and prioritize development of new and existing products, help execute the launch and/or help drive new product commercialization to target levels of adoption and utilization. The role contributes to the product vision and delivery, including managing functional requirements, feature prioritization, product operations, and on-going product management. He/She will also partner with internal groups to evaluate and articulate the value/business proposition of new features and will also train and be highly consultative to Visa’s client facing teams and regional product leads on the best way for clients to take advantage of the Visa solution and new features. Openness and experience working across disciplines is important.

We are looking for an individual that pays attention to detail, with a proven track record of success in fast-paced environments with demanding timelines. The successful candidate must have a demonstrated ability to balance business, technical and people skills and the ability to multi-task across complex projects and diverse solution teams.

Essential Functions

• Collaborate cross-functionally with Regional Product, Client Services, Sales, Marketing, Finance, Risk, Legal, Technology, and others to support the development of the product roadmap and strategy.
• Become knowledgeable on Visa Risk Manager and support the product team in driving the development of product features and functionality that deliver substantial value to clients, leveraging the strong foundation of existing capabilities where appropriate.
• Define and map business requirements for existing and new features for Visa Risk Manager and its APIs accordingly. Ensure product vision and requirements are designed with scalability and long-term vision in mind.
• Perform the scrum product owner role, including prioritizing features, managing the product backlog, participating in sprint planning, and conducting user acceptance testing to ensure work focuses on those with maximum value that aligned with product strategy.
• Provide support to various customer support teams related to our products, this will include product testing, performance monitoring & analysis, product documentation, and training to ensure and validate successful product delivery
• Gather data, conduct qualitative and quantitative analysis, and apply sound business judgment to surface opportunities, prioritize them and design enhancements.
• Work independently, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to senior management, other executive, functional, or regional management while supporting syndication with stakeholders across the organization.

Facilitate the sharing of important and relevant business and client information that results in improved decision making and execution.

Additional information

Work Location

• Hiring location is in Arlington VA, but other Visa US Campus locations may be considered. 

Work Hours

• Candidate must make themselves available to support clients across global time zones.

Travel Requirements: 

• This position requires the incumbent to travel for work no more than 10% of the time

Physical Requirements

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.