As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

The Workload Automation and Integration group is responsible for engineering and support of the IT infrastructure for Visa Inc. and VisaNet via Vendor Tools and Homegrown Utilities. This Staff Systems Engineer role is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance.

Job Scope
This role is a recognized expert within Visa responsible for contributing to the development of functional strategy. This is an individual contributor role responsible for solving unique and complex problems, identifying areas of opportunity and provide top notch support to our customers.

Basic Qualifications

• 5 years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree
• Experience with Workload Automation Tools (ESP, D-series, Control-M)

Preferred Qualifications

• Support of Workload Automation Tools (ESP, D-series, Control-M)
• Excellent Problem Determination skills.
• Consulting with and supporting capacity planning efforts.
• Provide 24X7 production support of Visa operations. Requires on-call rotational support for geographically dispersed data centers.
• Manage workload and escalate to Sr. Engineers and manager, as needed.
• Work with other support, development, and user groups to manage requests from the perspective of automation and BRP failover design and functionality.
• Work with vendors on software issues and problems as needed.
• Basic use of documentation tools, such as Microsoft Project, Microsoft Excel, and Microsoft Power Point.
• Team Leader
• Ability to work with management and users from all levels of knowledge and expertise.
• Working knowledge of Databases, Java, JavaScript & Hadoop
• Strong Ability to write scripts for automation. Windows/Unix/NodeJS
• Project Management Skills is a must
• Workload Automation Scheduling experience is a plus
• Experience with installation, maintaining, and implementation of code and vendor software.
• Strong problem determination skills.  
• Basic knowledge of documentation tools, such as Microsoft Project, Microsoft Excel, and Microsoft Power Point.
• Ability to work with management and users from all levels of knowledge and expertise.
• Ability to work independently.
• Working knowledge of all flavors of Unix & Windows. TSO/Mainframe Experience is a plus.
• Significant (3 or more years) systems engineering or programming experience.
• 5 or more years total Information Technology experience.
• Team player with strong communication skills.
• Bachelor's degree or equivalent.

Travel Requirements

• This position requires the incumbent to travel up to 10% of the time.

Work Hours

• Incumbent must make themselves available during core business hours.

Mental/Physical Requirements

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

• Additional Information

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.