Vernacular.ai is a Series A funded startup, we are an AI-First SaaS business that is driven with a mission to become the leading voice automation/AI platform in the world. Our team has extensive experience in the AI/automation space and through constant reiteration and hard work, we have successfully built our state of the art AI-based voice automation platform - VIVA. Currently, we have deployed our product in enterprise contact centers and are keen to deliver high value. We are a young, entrepreneurial, energetic team that's looking to disrupt the voice domain.

Role description

As data associate, you will work closely with the product and machine learning team. Your role would involve taking ownership of transcribing, tagging and annotating data for training AI model.

The role would also involve monitoring and analyzing conversational bots to come up with useful insights.

Responsibilities

·         Tagging and annotating conversation data to provide useful information for the machine learning team using internal tools.

·         Provide feedback for improvements to existing tooling that can increase tagging throughput and quality.

·         Monitoring and analysing the performance of the conversational bots and providing actionable insights.

Requirements & Qualifications

·         Bachelors’s degree in any field.

·         Fluency in English and Hindi. Being proficient in multiple languages is a plus.

·         Excellent communication, strong organizational and analytical skills with an eye for details.

·         Inquisitive nature to know more about Natural Language Processing and conversational artificial intelligence would be encouraged.

Bachelors’s degree in any field