Location: This is a hybrid role working from our Farringdon office in London 2 days per week.
 

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you. 

Got your attention? Read on…
 

We put people first. It’s all about you.

Requirements;

• Energy Market Literacy: Solid understanding of the UK energy retail landscape, including industry settlement, metering types (SMETS1/2), and regulatory bodies. With the ability to interpret technical industry designs into business requirements. Knowledge of MHHS and/or Smart Metering Programmes would be beneficial but not essential.

• Analytical Frameworks: Proficiency in business analysis methodologies (e.g., BPMN, UML, User Story mapping) and tools like Jira or Confluence.

• Data Fluency: Ability to query and analyse data sets to validate requirements and support evidence-based decision-making.

• Regulatory Interpretation: Experience in deconstructing complex industry code changes into logical business rules.

• Stakeholder Collaboration: Confident communicator with the ability to simplify complex information into useful management insights, and a proven ability to interview subject matter experts and facilitate workshops to reach consensus on solution design.

• Project Documentation: Able to produce formal project documentation
   

We work together. Your team and the people you will work with…

The Commercial Energy team at UW is accountable for driving the optimisation of our energy P&L, ensuring our customers get the most from their energy provision. The team look to ensure existing customers have the best deals whilst future-proofing our energy supply and contracts. It's a team of absolute experts who thrive on cutting through the complexity to get to the heart of the commercial drivers of our success.

This role will report into the Energy Programme Manager and will work with a wide range of stakeholders across the business in Operations, Product and Technology as well as key external suppliers.
 

We deliver progress. What you’ll do and how you will make an impact.

As a Business Analyst, you will be the analytical engine behind our most critical energy and metering initiatives. Working in tandem with the Project Manager, you will translate complex industry regulations and business needs into clear, actionable business requirements. You will bridge the gap between technical teams and business stakeholders, ensuring that our systems and processes are robust, compliant, and optimised for a changing energy market.

What you’ll do

• Requirement Gathering: Lead the elicitation, analysis, and documentation of business requirements for energy industry changes and metering projects.

• Process Transformation: Map "As-Is" and "To-Be" operational processes, identifying gaps, efficiencies and ensuring smooth transitions for our teams.

• Industry Data Mapping: Analyse and document complex industry data flows to ensure technical builds align with energy market standards.

• Functional Specification: Work closely with Product and Engineering teams to translate business needs into detailed user stories and functional specifications.

• Testing Support: Define acceptance criteria and support User Acceptance Testing (UAT) to ensure delivered solutions meet the original business intent and regulatory standards.

• Impact Analysis: Conduct thorough impact assessments on proposed changes, highlighting risks to customer journey, data integrity, or operational cost.

• Successful delivery of energy-critical projects (e.g., Smart Metering/MHHS milestones).

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits: 

• An industry benchmarked salary. We’ll share it during your first conversation.

• Share Options and a Save as You Earn scheme.

• Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)

• Discount on our services and you get our coveted Cashback Card for free. 

• A matched contribution pension scheme and life assurance up to 4x your salary.

• Family-friendly policies, designed to help you and your family thrive.

• Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP.

• Belonging groups that help UW shape an even more inclusive future.

• A commitment to helping you develop and grow in your role.

Apply here!  

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Nicola Dorrington will be your point of contact throughout the recruitment process. 

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.