Customer Service and Sales

  • Full-time
  • Department: Australia Post
  • Employment Type: Full-Time

Company Description

TSA Group are on the hunt for Business Specialists to join our Australia Post team at our Docklands office! Australia Post is one of Australia’s most well-known postal services with small businesses accounting for approximately two thirds of their customer base.

Job Description

As an Australia Post Business Specialist you will contact and re-engage with long-term business clients. You will be contacting these customers to understand how we can retain their business and provide them with solutions that are tailored to their business’ needs.

What it means to be apart of our team: 

  • Fully paid comprehensive training: We will take you through 7 days of training period, where we teach you everything you need to know 
  • Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
  • Acting as a brand ambassador: You will be promoting Australia Post Business products and services
  • Be apart of the TSA Way: You'll be rewarded, recognised and apart of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What makes you perfect for this role: 

  • Excellent communication skills, ability to listen, empathise, respect and enjoy general chit chat!
  • Open to learning new skills, implementing them and celebrating your wins 
  • Exhibit resilience, and techniques to allow you to perform at your best 
  • Strong multi-tasking skills, ability to easily navigate computer systems
  • You have a solution based mind-set, always ready to resolve a problem 
  • Have a fixed internet connection and suitable work from home set-up  
  • Availability to work Monday - Friday between 8:30am - 5pm 
  • Avalible to start by the 29th April 2024

Additional Information

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