Customer Service and Sales Representative

  • Full-time
  • Employment Type: Full-Time

Company Description

TSA Group is a proudly Australian-based customer experience technology and services business that specialises in connecting Australian brands with Australian customers. We work with a range of clients, across many sectors, including telecommunications, insurance, health, childcare and tourism.  

With a team of over 4,000 vibrant and passionate employees working across Australia and the Philippines, we connect with over 15 million Australians every year. Fun, safe and supportive workplaces is our vibe. There's a place for everyone, and anyone can make it at TSA Group. Here we take our work seriously, but not ourselves. We're up for a challenge, some hard work and we're team players, but we want plenty of laughs and fun along the way

Job Description

Amplifon is a global leader in hearing healthcare.  Their mission is to transform the way hearing healthcare is perceived and experienced worldwide changing the lives of millions of customers.

 What you will be doing?

  • Booking customers in for FREE hearing tests
  • Calling customers via warm and cold leads 
  • Providing information and insight about hearing solutions to our customers
  • Promote Ampifon’s suite of products and services

You…

  • Thrive in a sales team environment
  • Build natural rapport easily
  • Driven by targets and goals, and some fun competition
  • Have patience and empathy for others
  • Have the ability to multi-task and manage your time effectively


What’s in it for you?

  • Work from home options 
  • Rewards & Recognition programs including VIP nights, event tickets, prizes, parties, our annual ping pong tournament - and more!
  • Comprehensive training, with ongoing coaching and development
  • Career progression; work your way up and across the business.

The Role:

  • No weekends! We are open 9am to 5.36pm, Monday to Friday. We’re happy to work with you on what roster suits you best!
  • Casual role: $31.52 p/hr + super 
  • Must be able to provide evidence that you have received two doses of a recognised COVID-19 vaccine
  • Must have full working rights within Australia

Check out our social media pages:

  • Website: https://tsagroup.com.au/
  • Instagram: tsa_group_
  • LinkedIn: https://www.linkedin.com/company/tsa-group-australia/
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