Who are we?

TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.

We’re a purpose driven business and our mission is clear. We endeavor to create experiences that people love, by revolutionizing the way they connect and communicate with brands.

What can you expect from us?

• 10K Signing Bonus 
• Competitive salary package
• Day shift, 6am to 3pm with chances to be on rotating and graveyard roster (GY shift offers night differential pay and transportation allowance)
• On-site and WFH potential, depending on business needs (amenable to either or both set-up)
• HMO coverage with free dependent
• Life Insurance Coverage
• Australian Telco Account with the chance to grow with major partnerships in Australia and in the Philippines
• We promote within the company! Look no further to take the next step in your career 
• Awesome R&R daily floor prizes, major cash giveaways, social events like end of year parties; there's always something fun to get excited about! 

What will a normal day look like?

The Learning Administrator is accountable for the effective and seamless management of the following: TSA’s Learning Management System (LMS), Training Design learning materials repository, and other Training Design-related administrative tasks.

The role is to take care of LMS operational performance on a daily basis as well as to establish a connection between LMS vendor technical support and the Training Design Team. Essentially, a major responsibility is providing daily support to TSA employees as well as keeping the ongoing operations of TSA’s LMS stable.

This role usually deals with, but is not limited to, the following:

• Defining user roles
• Publishing and revising courses
• Auditing learning materials
• LMS maintenance including branding
• Training Design organisation tasks
• Maintaining live curriculums and learning materials

Essential

• Minimum of 2 years’ experience in Learning Administration
• Leadership skills with demonstrated experience in collaborating
• Previous experience in managing Learning Management Systems or anything similar
• Demonstrated experience engaging stakeholders at various levels (internal and external)
• Great communication and interpersonal skills
• Excellent problem solving, analytical and decision making ability - able to make sound decisions under pressure
• Ability to work autonomously without direct supervision
• High standard of professionalism and integrity with high level accuracy and attention to detail
• Diploma or higher education related to learning and/or instructional systems
• Project tasks management experience
• Openness and willingness to learning and continuous development
• Excellent attention to detail
• Highly proficient in Technology 
• Proficient in Microsoft Office suite                                          

Desirable

• CSOD LMS expert
• SharePoint expert
• Intermediate or advanced in use of project management tools

Hit the I'm Interested button to apply!

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*Online applications only. Terms & Conditions Apply

At TSA, the health, safety and well-being of our team is our number one priority!
In response to the COVID-19 pandemic we have introduced a number of robust practices to keep our team safe, such as; physical distancing measures, control measures for our visitors, temperature testing, isolation requirements where applicable and so much more.

We take our responsibility to protect the health and well-being of our team and our community very seriously.

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Philippines Office address:

14F Five E-com Center, Harbor Drive, Mall of Asia Business Complex, Pasay City, Metro Manila, Philippines 1300