Are you looking for a fast paced, financially rewarding, and competitive environment?

If the answer is yes, then read on, this could be your next step in your career!

At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. 

What is in it for you?

• Chose to work or 9 or 10 day fortnight *
• Work in office for the first 3 months, then move to work from home 2 days per week *
• Internal career progression 
• 5 weeks of full paid training
• Salary will be $48,000 for the first 3 months then increases to $50,000
• Monthly commission structure 
• A supportive and vibrant culture  

*Applicable upon 3 month review

You describe yourself as – someone who can talk to people from all walks of life and have a genuine desire to help people. No call centre experience needed.

What will a normal day look like?

You will answer inbound calls from Telstra customers and will build rapport and provide outstanding customer service solutions.You will also be required to:

• Navigate through multiple systems whilst maintaining customer engagement on the phone
• Answer incoming calls 
• Confidently handle technology faults, complaints and trouble-shooting issues

About you

This is a full time role with no flexibility. The hours are Monday - Friday between 7.30am - 7.30pm and shifts are 7.6 hours. 

Must live within reasonable distance to Adelaide CBD 

This role is subject to a police clearance and background checks. 

Want to know more? Check out our social media pages:

• Website: https://tsagroup.com.au/
• Instagram: tsa_group_
• LinkedIn: https://www.linkedin.com/company/tsa-group-australia/