We are one of Australia's leading national providers of outsourced sales and customer service support.

Our Success comes down to a positive work culture where the hard work and dedication of our employees are rewarded with a range of benefits including:

• An active social engagement program, monthly VIP nights and incentives
• Health & wellbeing initiatives including group fitness classes, cash rewards and others
• Multiple reward & recognition programs
• Career development and progression opportunities

You will build rapport with customers and assist with resolving general enquiries.

Using your well-developed customer service skills, you will gain a thorough understanding of the customer's needs to promote suitable health products and services.

 You will be passionate about helping people and possess;

• Great phone contact handling skills
• Exceptional interpersonal skills
• Confidence in taking ownership of difficult calls with customers in challenging and sensitive circumstances
• Team player, working collaboratively to exceed expectations
• Experience working in an inbound contact centre (desirable)

CAREER PROGRESSION

We promote from within, which means that as a consultant you can work your way up and across the business. We also have industry-leading training (including nationally recognized Cert III / IV training at no cost to you), so your skills and qualifications continue to develop as you progress

COVID – Safety

At TSA, the health, safety, and well-being of our team is our number one priority! In response to the COVID-19 pandemic, we have introduced a number of robust practices to keep our team safe, such as; physical distancing measures, control measures for our visitors, temperature testing, isolation requirements where applicable and so much more. We take our responsibility to protect the health and well-being of our team and our community very seriously