The mission of  our client is to serve the diverse LGBT community in San Joaquin County and the surrounding areas by creating a safe and welcoming space, by providing resources that enrich body, mind and spirit, and by educating the public in tolerance and respect for all people within the LGBT community.

Candidate must have a background within the social/mental health/health care field. This position will be responsible for scheduling appointments with LCSW’s and scheduling appointments with MSW SJPC clients. They must have excellent communication skills and an amiable phone personality.

Key Responsibilities

• Answer telephones and direct calls to appropriate staff.
• Schedule and confirm appointments.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Perform various clerical or administrative functions.
• Send information, materials or documentation.
• Transcribe spoken or written information.
• Create, maintain, and enter information into databases
  
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
• Maintain scheduling and event calendars.

Basic Skills

• Talking to others to convey information effectively.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Understanding written sentences and paragraphs in work related documents.
• Communicating effectively in writing as appropriate for the needs of the audience.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Use computers for various applications, such as database management or word processing.

Social Skills

• Actively looking for ways to help people.
• Adjusting actions in relation to others' actions.
• Being aware of others' reactions and understanding why they react as they do.

Desktop Computer Skills

• Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
• Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.
• Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations.
• Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
• Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
• Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
• Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents

• Must have excellent communication skills and phone personality
• Must have at least 1 year experience in social/mental health/health care field

Position Type : Part-time 4 hours per day

Salary : $19,253 per year