Role: Manager Analytics Automation & AI (AAA)

Location: Atlanta, Georgia (Remote)

Job Type: Contract (12+ Months)

Position Overview

Client is seeking a highly specialized, technically grounded, and business-focused Manager of Analytics Automation & AI (AAA) to spearhead our next-generation operational intelligence and systemic evolution initiatives. This role requires a distinct, hybrid professional paradigm—blending deep, enterprise-grade Robotic Process Automation (RPA) design patterns with modern Cloud AI ecosystems, Salesforce omni-channel structures, and formal financial service architecture.

You will not simply document parameters; you will serve as the chief architecture liaison and strategist who scales intelligent agent boundaries across core banking grids, CRM engines, and multi-tenant cloud platforms. If you hold deep expertise across PSM frameworks, legacy modernization, and high-velocity analytics engineering, this position offers an impactful playground to transform complex operational frameworks.

Qualifications & Requirements

Basic Qualifications:

•             Experience: Minimum of 10 years of direct experience executing Business Analysis, System Integration, and Product Customization for enterprise IT architectures.

•             Domain Expertise: 5+ years of deep domain experience designing and maintaining end-to-end RPA platform solutions and multi-cloud CRM (Salesforce) integrations.

•             Methodology & Alignment: Proven mastery across diverse SDLC paradigms (Agile, Scrum, and Waterfall frameworks) utilizing Jira to maintain complete pipeline transparency.

Technical Competencies & Niche Combinations

•             Platform Mastery: Advanced configuration design in enterprise RPA platforms (UiPath and Blue Prism) combined with modern API-driven application landscapes.

•             AI & Advanced Cloud Analytics: Hands-on structural exposure to Google Cloud AI Agents, Tableau visualization architectures, and extensive data layer manipulation.

•             Engineering Rigor: Advanced query optimization engineering (SQL query tuning, index balancing) to drive significant performance upgrades across relational backends.

•             Testing & Integrity: Firm understanding of structural defect management workflows, automated testing frameworks, and formal validation testing protocols (ISTQB criteria).

Key Responsibilities

•             Intelligent AI Automation Strategy: Architect, execute, and scale an enterprise end-to-end RPA roadmap. Mature targeted automation concepts into fully scaled agentic workflows by leveraging Google Cloud AI Agents integrated with core delivery models.

•             Salesforce & Omni-Channel Orchestration: Lead complex integration ecosystems combining Salesforce Service Cloud, Marketing Cloud, and Social Listening platforms to achieve unified consumer operational flows.

•             Advanced Requirements Management & Design: Author robust, bulletproof Business, Technical, and Product Requirement Documents (BRD, FRD, PDD, SDD). Bridge gaps between senior executive management, core architects, and quality engineering teams by translating large-scale strategic epics into micro-executable Agile user stories.

•             Architectural Risk Mitigation: Perform deep data lineage analysis, structural validation, and risk mitigation across complex system interfaces to prevent downstream defect propagation during high-velocity deployments.

•             Agile & Scrum Governance: Facilitate daily Scrums, user story grooming, and sprint reviews. Standardize tracking frameworks using Jira Agile dashboards, burn-up/burn-down metrics, and centralized SharePoint configurations.

•             Mentorship & Continuous Engineering: Mentor upcoming technology and analytics professionals. Conduct systematic knowledge-sharing sessions while running infrastructure cost-benefit and performance evaluations to identify ongoing efficiency opportunities.

Note

Preferred Qualifications & Certifications:

Certifications: Professional Scrum Master I (PSM I), ISTQB Foundation Level, and specialized accreditations in Tableau Data Visualization / Cloud AI engineering.

Pre-Screening Questions

    Q1: Do you have 5+ years of hands-on experience designing and implementing end-to-end RPA solutions using UiPath and/or Blue Prism?

    Q2: Do you have hands-on experience integrating Google Cloud AI Agents or cloud-based AI solutions with Salesforce Service Cloud, Marketing Cloud, and/or Social Listening platforms?

    Q3: Do you have advanced hands-on experience with SQL query optimization, query tuning, and database index balancing to improve application or infrastructure performance?

    Q4: Do you have experience creating and managing technical solution documentation, including BRDs, FRDs, PDDs, and SDDs, while working within Agile/Scrum environments using Jira?

All your information will be kept confidential according to EEO guidelines.