Key Account Manager (m/w/f) France

  • Full-time
  • Experience Level: Senior Specialist
  • Department: Key Account & Partner Management

Company Description

We connect everyone involved in logistics and shape freight transport on the road to be smart, safe, and simple. More than 25 years ago, our founder realized that logistics needed to be organized in a much smarter, more digital, and international way. The result: the TIMOCOM Marketplace. Over the years, we have grown into one of the most successful medium-sized IT and data specialists for the logistics industry in Europe and one of the most popular IT employers in Germany. We continuously expand our TIMOCOM Marketplace with new, innovative, and digital solutions to help our customers keep the world moving tomorrow as well.

Job Description

As a Key Account Manager (m/f/d) for the market, you will be responsible for our French and international customers. In addition to managing your existing clients from France, you will serve as an ambassador and primary voice for the French-speaking logistics environment within TIMOCOM and help develop the market. With your strong customer orientation, we aim to win additional key customers and guide them to the perfect match within our platform. The position allows for partial remote work; you should come to our headquarters in Erkrath at least two days a week unless you are visiting a client.

  • As a Key Account Manager (m/f/d), you will work closely with internal teams throughout the customer journey.
  • You are responsible for customer retention within an existing portfolio in the French market, which you manage using KPIs and defined revenue targets.
  • You are a team player who inspires your internal colleagues about your market and serves as a positive role model.
  • You will oversee the operational day-to-day business based on sales-specific KPIs.
  • Creating presentations, proposals and framework agreements is also part of your job.
  • You will independently and responsibly conduct annual meetings with top customers.
  • You will participate and represent the company at trade fairs, conferences and events.

Qualifications

  • You have several years of experience in sales or key account management within the logistics sector.
  • Ideally, you have successfully completed a degree with a focus on marketing/sales/logistics or possess a comparable qualification.
  • We expect you to have very good market knowledge of the French logistics market.
  • To effectively communicate with your clients and the team, you must have fluent French language skills and very good English proficiency.
  • Additionally, you are characterized by your independent, communicative, and customer-oriented working style, combined with excellent analytical skills.
  • You are willing to travel (primarily within France) and possess a Class B driving license.
  • Very good MS Office skills are required, and experience with MS Dynamics or MS Power BI is a plus.

Additional Information

  • Your working hours and location are as flexible as you are: you can use our TEAMocom Spaces or work hybrid.
  • With us, you can work from abroad for up to 120 days a year - so you can extend your vacation or visit family and friends abroad.
  • You can choose from over 20,000 courses on our internal training platform. Thanks to development plans with specific content, you can easily plan your further training.
  • Your health is important to us: that's why we offer you health campaigns and after-work events, such as an individual stress check, back courses or a running group.
  • We think environmentally friendly: you can lease an e-bike or bicycle. Alternatively, we are happy to support you with a discounted job ticket or a travel allowance.
  • We take care of your children: we offer daycare places in Erkrath and parent-child offices in our head office.
  • Working for us means cooperation and collaboration at eye level - we are team players because we know what we achieve as a unit.

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