Our client, is one of the leading manufacturer in business and industrial imaging products, including copiers, laser printers, multi-functional peripherals (MFPs) and digital print systems for the production printing market. Headquartered in Japan, they are looking for a Japanese Speaking Service Desk to be based in Singapore.

As an employer, they offer great employee benefits, along with extensive training and development.

• Provide full cycle and development of service delivery
• Develop strong relationships with clients
• Ensure quality services are provided
• Ensure crucial maintenance division adhere to the Technical Support Structure
• Monitoring to ensure all contracts service level requirements are closely adhere to
• Any other ad-hoc duties

• Diploma in Information Technology or equivalent
• At least 2 years helpdesk/service desk, call center experience
• ITIL Certification/MCSE & CCNA qualification will be an advantage
• Excellent verbal and written communication skills.
• Proficiency in Japanese is advantageous to liaise with customers
• Candidate with Non-Japanese speaking can be considered

• Able to start work within short notice

Note that only short-listed candidates will be notified. Thank you for your understanding.