Location: London + *Hybrid
Working hours: Full time 37.5 hours per week – Mon to Friday
Grade:  12
Hiring Manager: James Mathers 
Duration: 9 months 

*Hybrid 
 
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. 

Who We Are 

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. 

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. 

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.  

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. 

Why VodafoneThree 

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. 

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. 

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. 

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. 

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. 

Generation is VodafoneThree’s award winning in-house creative agency. Set up in 2021, we have gone from strength to strength, earning the trust of the business and gaining recognition from both internal teams and the wider creative industry 

A strong creative in-house team is pivotal to this. We need a solo creative, with excellent conceptual, visual skills and copywriting skills, to help realise our creative ambitions for the brand, by generating and guiding creative, design and production work. 

This role will work as a solo creative reporting to the Creative Director, and you will be expected to collaborate with the other members of the team.  

Success will be an extension of the IHA’s remit over time, taking on higher profile briefs as we prove our capability to the business. The right candidate will be up for that challenge and will give as much love to digital retail promotions and always-on social content as to above the line advertising.  

What you'll do

Create the conditions for success within the in-house agency

• Contribute to delivering our creative ambitions across the brand portfolio, working alongside the In-House Agency (IHA) plan and drawing on your creative expertise, experience and perspective. You’ll be encouraged to take initiative, share ideas, and help build a positive, collaborative environment where people feel motivated to be part of the team.

Help define and interpret the brand

• As part of upcoming (and future) brand development, contribute ideas and visual interpretations that help evolve and strengthen the brand. Working with the Creative Director, you’ll support the team in shaping brand guidelines and creative direction, bringing thoughtful input and fresh perspectives.

Contribute to high-quality creative work

• Support the development of original and engaging creative ideas, contributing to work across design, production and multiple channels. Approach each brief with curiosity and creativity, while working within agreed timelines and budgets and collaborating with external agency partners where needed.
• Share your thinking clearly, helping others understand how creative work connects to and supports the brand. You’ll present ideas with clarity, and take ownership of your work while collaborating with others to achieve shared goals.

Support and develop visual standards

• Use your skills and experience to help strengthen the quality and consistency of creative output across all channels. Work collaboratively with more junior creatives, designers and production teams, offering guidance and constructive feedback to help develop strong work. Contribute to a culture of continuous improvement by supporting others and sharing knowledge.

Collaborate across teams and partners

• Build positive, respectful relationships within the IHA team, as well as with internal stakeholders and external partners. Value diverse perspectives and contributions, and work together to achieve the best outcomes.
• Work closely with marketing and other teams to understand briefs and support the development of effective creative solutions. Communicate openly and work collaboratively, contributing to a team culture where everyone can learn and grow.

Support an effective and efficient in-house agency

• Using your understanding of the brand portfolio and creative goals, contribute to ways of working that help the team operate smoothly and effectively. Make use of tools, systems and processes that support collaboration and high-quality output, and help identify opportunities to improve how the team works together.

Who you are 

• Significant experience working as a creative, including independently leading projects or delivering work autonomously
• Experience within an agency or similar creative environment is valued, with an understanding of how collaborative creative teams operate
• Experience supporting and collaborating with more junior creatives in a fast-paced environment, contributing to high-quality output across channels such as Above the Line, Social and Retail
• A strong portfolio demonstrating your creative work, problem-solving approach and ability to respond to a range of briefs
• Experience contributing to successful creative outcomes, whether individually or as part of a wider team
• Engagement with the wider creative industry is welcomed

Worried that you don’t meet all the desired criteria exactly?  

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. 

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email [email protected] for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

 #VodafoneThree