Quality Control Inspector-2nd Shift

  • 25820 US-2, Sandpoint, ID 83864, USA
  • Full-time

Company Description

Thorne is a health and technology company that is disrupting prevention and wellness. By combining dietary and lifestyle recommendations with nutritional supplement intervention, Thorne is at the forefront of personalized health, with a mission to help consumers take control of their health and live a healthy life. Thorne provides at-home biomarker tests to bring the doctor to the consumer’s home. By leveraging its sophisticated analytical software, Thorne helps consumers uncover health insights and confidently take action to optimize health outcomes. Based on individual test results, Thorne’s technology and team can deliver a personalized plan on what to eat, how to exercise, and which Thorne supplements to take.

Thorne is the only supplement manufacturer to collaborate with Mayo Clinic on wellness research and content, and is the proud partner of a number of U.S. National Teams, including U.S. Soccer, USA Hockey, and USA Triathlon. Thorne is one of the fastest growing supplement companies, and is rated the top practitioner-dispensed brand among 30-40 year-olds. For more information visit https://www.thorne.com/. 

Job Description


POSITION SUMMARY: The Quality Control (QC) Inspector follows established procedures to perform activities associated with the sampling, inspection, testing, and examination of incoming materials, mixtures, in-process materials, and finished products.


1.    Employee becomes knowledgeable of the applicable provisions of Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMPs) and follows them.  Employee remains knowledgeable on an ongoing and timely basis as changes in the SOPs and GMPs occur.
2.    Employee is at work as scheduled, starts work at the beginning of a shift, is on time to meetings, completes assigned tasks in a timely manner, and works overtime as required.
3.    Employee knows and follows the applicable policies and procedures and Thorne Research policies and procedures as outlined in the Employee Handbook.
4.    Employee pays attention to detail.  Employee completes paperwork accurately, neatly and fully.
5.    Employee willingly works in the different areas as assigned.
6.    Employee gets along with co-workers and supervisors.  Employee responds appropriately to criticism and instructions from supervisors.  Employee follows the Standards of Conduct as outlined in the latest version of the Thorne Research Employee Handbook.
7.    Employee demonstrates a working knowledge of the overall functions of production and the flow process, is aware of cross contamination issues in the manufacturing facility, and exhibits vigilance in taking proper precautions to maintain a clear and clean environment.
8.    Employee takes initiative and makes sound decisions within the guidelines provided, and is willing, if necessary, to stop a procedure or process when SOP or product quality is in question.
9.    Promotes the Company’s Mission and Values, including an accountable, innovative and results-oriented culture promoting customer service, openness, teamwork, mutual trust and respect.
10.    Actively participates in all required training and development programs and electives as may suit one’s needs, and support colleagues, trainers and management as appropriate with these efforts.
11.    Employee performs other duties as assigned in an efficient manner.
QC Inspector Area Duties (Level I)
1.    Good Manufacturing, Documentation Practices and Gowning and Hygiene – Responsible for understanding and following written guidelines. Responsible for accurately when completing documentation.
2.    Line Clearances and Cleans – Inspects, verifies, and approves product and materials have been removed from previous product runs, ensures proper cleanliness of rooms and manufacturing facility.
3.    Sampling, Packaging Inspection and Release - Samples, examines tests and inspects incoming materials, mixtures, and in-process materials.  Employee compares materials against established specifications to determine if the material conforms to the specifications.
4.    Balance Verifications and Records - Responsible for calibration/verification of various manufacturing measuring equipment as well as reviewing and maintaining neat and accurate log books in accordance with established procedures, including removal of non-functioning equipment.
5.    Machine, Operator, and Maintenance Logs (MOM Logs) – Responsible for recording quality related issues or occurrences in a real time fashion.
6.    Material/Allergen Handling - Responsible for inspecting, testing, and accepting (if all criteria pass) or rejecting all items that are not general items or equipment. Responsible for release of materials and assurance of proper handling.
7.    Respirator Maintenance – Ensures proper fit, use and cleanliness. Stores in accordance with written procedures.
QC Inspector Area Duties (Additional for Level II)
1.    AQL Sampling of Operations 100 thru 800 – Performs AQL Sampling inspections in all manufacturing operations.   Responsible for being consistent and on time with Quality Control checks in the production facility, and exhibits the capability to thoroughly and rapidly perform them.
2.    Yield Verifications – Responsible for verifying and calculating yield reconciliation results, participating in investigations when yield calculations are outside of the acceptable range and ensuring that material is not released until investigations are complete and a disposition has been determined.
3.    Deviations - Responsible for assigning deviation number, entering information into the deviation log, reviewing and monitoring Deviation Authorizations, and performs verification of Process Engineering calculations for all deviations that potentially impact product formulas or unit dose weight.
4.    Document Review and Approval – Reads and evaluates documents for accuracy and consistency of terminology and ensures the documents clearly represent the actions performed. Also ensures the content is written appropriately for those performing the action.
5.    Problem Discovery and Resolution – Determines magnitude and type of problem. In cooperation with the QC Supervisor on duty, consults with technical personnel while assisting with the investigation. Gives instruction for further action.
6.    Non-Conforming Product – Evaluates and determines affect, gives instruction and provides assistance to production. Assists in the investigation, quarantines and transfers of item to RD01.
7.    Rejecting Material – Verifies creates or completes a Material Destruction Authorization Form in accordance with established procedures. Transfers rejected items to RD01. Physically moves rejected items to appropriate quarantine warehouse.
QC Inspector Area Duties (Additional for Level III)
1.    Training – Responsible for knowing and understanding the flow process of all operations of manufacturing from receiving to finished product, working knowledge of manufacturing procedures, guidelines and policies. Responsible for training employees to identified processes and evaluating their ability to perform as well as the effectiveness of the training, also responsible for recommending and approving certification.
2.    Disposition of Packaging – Verifies completion and correctness of AQL results. Completes paperwork accordingly and approves or rejects bases on results.
3.    Quality Risk Management – Identifies analyzes and evaluates risks for process improvements.
4.    AX Packaging and Label Release – Responsible for knowing and understanding the AX program for basic transactions. Dispositions and ends quarantine orders in AX.
5.    Finished Product review and AX retention Sample Adjustments – Changes disposition, creates movement journals, and transfers product as needed in AX.


Education and/or Experience - By training, education and/or experience, employee must be able to perform the essential duties of the job.  High school diploma or general education degree (GED) is required.

Language Ability - Employee is able to read and understand written directions in English, including Standard Operating Procedures (SOPs), Good Manufacturing Practices (GMPs), and the Thorne Research Employee Handbook.  The employee follows instructions, both verbal and written, and communicates effectively with supervisors and fellow employees.

Math Ability - Employee has the ability to add, subtract, multiply, and divide in the units of measurement used in the Quality Department, using whole numbers and decimals (for example, grams to kilos).

Reasoning Ability - Employee is able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Employee is able to interpret a variety of instructions furnished in written, oral, diagram or schedule form. 

Computer and Technical Skills - Employee can use hand held calculators to perform basic math calculations to complete records accurately.  Employee has basic computer skills.

Physical Demands - Must be able to work an entire shift, when necessary, in an enclosed room.
•    Must be able to work while using a half-mask respirator or a full-air respirator for up to four hours at a time and be able to follow Thorne Research’s Respiratory Protection Program guidelines.
•    Must be able to work in a stationary position as well as move about unassisted.
•    Must be able to safely and carefully operate and use assigned equipment and machinery.
•    Must be able to stoop, kneel, crouch, or crawl as circumstances arise during the course of a shift.
•    Must be able to operate, activate, use, prepare, and clean equipment, occasionally grasping with force and using twisting wrist movements.
•    Must be able to hear and converse with supervisors and other employees.
•    Must be able to see and read small print and be able to distinguish colors.
•    Must be able to work in a moderate noise level environment.
•    Must be able to work a 12-, 10- or 8-hour shift and overtime as assigned.
•    Must be able to move or lift items weighing up to 50 pounds from floor to table and from table to floor, often repetitively, during a 12-, 10- or 8-hour shift.
•    Must have sufficient range of motion with arms and hands to reach overhead and to the side, often repetitively, during a 12-, 10- or 8-hour shift.
•    Must be able to ascend/descend a ladder while carrying up to 20 pounds of materials.

Additional Information