Head of Operations

  • Full-time

Company Description

An Italian funded - climate-tech start-up, currently building the largest smart, sustainable and clean network of green refuelling and recharging for road transportation in Europe.

The company is backed by some of the most prestigious Italian and European public & private funds and the Founders of the company are alumni of Oxford and Cambridge universities.

Job Description

  • You will lead the day-to-day operations of the company, managing everything from legal and admin to internal processes.

  • You will serve as a key point of contact for external stakeholders (partners, customers, and advisors), representing the company with clarity, confidence, and trust.

  • You will support the CEO and CTO directly as a trusted operational counterpart, stepping into meetings, managing communications, and acting as a proxy when needed.

  • You will coordinate with legal advisors, consultants, and accountants to ensure compliance and operational efficiency, especially in the Italian regulatory landscape.

  • You will oversee compliance and risk management processes.

  • You will oversee the operational go-live of the company's product, helping align teams and processes in the transition from development to market readiness.

  • You will oversee the full lifecycle of commercial contracts with fleet and refueling partners, including onboarding, integration, and performance monitoring to ensure quality execution and compliance.

  • You will allocate 25 - 30% of your time to supporting business development and operations in the DACH market (Germany, Austria, Switzerland), including potential travel.

  • You will work closely with a small, highly technical team and play a central role in growing the operational structure sustainably.

Qualifications

  • You have 7-10 years of experience in operations, commercial delivery or project management.

  • You are fluent in Italian and English.

  • You have worked with (or can work with) traditional industries such as oil & gas, logistics, or fleet operators or equivalent.

  • You have a hands-on, execution-first mentality.

  • You are proactive, resilient, and adaptable, with the ability to take initiative and wear multiple hats.

  • You think independently and aren’t afraid to challenge ideas, while still respecting decisions and contributing to a collaborative, team-driven environment.

  • You have a strategic mindset and can think ahead while staying grounded in daily priorities.

  • You value honesty, transparency, and accountability, and bring those traits into your working relationships.

  • You are able to operate in the Central European timezone, with willingness to travel once a month to meet with the team in Bolzano.

  • You have a genuine interest in tech-for-impact, green energy, or logistics innovation.

Extra credits:

  • You have experience in operations, ideally in startups, scaleups, or innovation programs within established companies.

  • German language skills

Additional Information

  • You will be part of a compact team of engineers and founders with deep, hands-on experience.

  • You will work on a high-impact mission in a sector ready for disruption.

  • You have the opportunity to grow into an executive role, the position evolving as the company scales.