System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

"• Monitor all batch flow processing and insure timely completion of endpoints/milestones. Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly. 
• Perform level 1 and level 2 support and resolution for all batch abends. 
• Track incoming and outgoing transmissions ensuring they meet deadlines, escalating to appropriate vendors and Datacenter management when necessary. 
• Monitor real time performance of the computing environment utilizing automated solutions, 3rd party monitoring software and in-house proprietary tools. 
• Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete. 
• Perform and verify system configuration changes as specified during weekend maintenance / shutdown periods. 
• Respond to all hardware faults or failures requiring escalation and support from outside vendors. Work with vendors toward resolving these incidents. Report them via problem tracking software. 
• Respond to all console messages and alerts requiring intervention and action. 
• Track and document all outages and incidents which adversely impact the environment 
" 

"• Candidate must have experience in Mainframe batch environment; knowledge of support operations, best practices and processes. 
• Must have expert level knowledge of TWS – including comprehensive understanding of scheduling concepts.