About Sutherland: 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

The Senior Dynamics 365 Developer will provide hands-on technical delivery capacity for CRM development, customization, integrations, Power Platform implementation, production support, and complex technical troubleshooting across DET CRM initiatives.

Main Responsibilities

• Design, develop, customize, and support Microsoft Dynamics 365 CRM / Dynamics 365 CE solutions.
• Develop and maintain custom plugins, workflows, custom actions, Power Automate flows, PCF controls, JavaScript, TypeScript, and custom integrations.
• Build and support Power Platform solutions including Power Apps, Power Automate, Power Pages, and Dataverse.
• Develop enterprise integrations using Azure Functions, REST APIs, Logic Apps, Service Bus, and Azure API Management.
• Work with C#, .NET Framework, .NET Core, SQL Server, Web APIs, JavaScript, TypeScript, PCF, and standard design patterns.
• Support Dynamics CRM on-premises environments, including SQL Server queries, stored procedures, reporting solutions, and environment troubleshooting.
• Support CI/CD and deployment activities across development, test, UAT, and production environments.
• Troubleshoot and resolve complex technical issues, production incidents, integration failures, and performance issues.
• Collaborate with functional consultants, business analysts, architects, business teams, infrastructure teams, and external vendors.
• Support integrations with external systems and enterprise applications using secure and scalable patterns.
• Apply Dynamics 365 security models, role-based access control, field security, and enterprise authentication principles.
• Use DevOps, source control, branching, build pipelines, release pipelines, and deployment governance.
• Prepare and maintain technical documentation, solution design notes, deployment notes, and operational handover material handover material.

Requirements:

• 5+ years of hands-on experience in Microsoft Dynamics CRM / Dynamics 365 CE development.
• Senior-level experience as a Microsoft Dynamics 365 Technical Consultant, Technical Lead, or equivalent CRM technical delivery role.
• Strong technical background in custom CRM development, integrations, APIs, Azure services, SQL Server, and enterprise application support.
  DET CRM Time and Material Resource Requirements
• Experience in both Dynamics 365 cloud and Dynamics CRM on-premises implementations and support.
• Strong experience with plugins, workflows, custom actions, PCF, JavaScript/TypeScript, and Web APIs, Dataverse, Power Apps, Power Automate, and Power Pages.
• Good understanding of integration architecture, API security, authentication, authorization, and error handling.
• Strong analytical, troubleshooting, communication, and documentation skills.

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.