Sun Community Health (“SCH”) is a non-profit, non-political and non-sectarian organization. It is a local non-governmental organization in Myanmar and is established in particular to advance socially beneficial purposes in Myanmar by promoting and providing information, services and products related to the prevention, promotion, curation and rehabilitation of the major health services including but not limited to HIV/AIDS, malaria, tuberculosis, maternal and child health, reproductive health and non-communicable diseases with the aim of furthering good health, prosperity and the relief of poverty, distress and sickness. This also includes state-of-art training programs, quality assurance programs, and a robust supply chain and logistics system and health financing mechanisms. The Organization may also provide non-health related ancillary services that ensure and improve the well-being of its clientele.

SCH is practicing the right to freedom from all forms of sexual violence, injustice, discrimination and abuse (including child and adult at-risk abuse). We recognize the responsibility we have to guarantee on that we do not deliberately or inadvertently cause any harms to right holders and communities through our work – whether that is our staff and representatives of our contractor (internal and external stakeholders). SCH will not tolerate any form of discrimination, abuse, exploitation, harassment under any circumstances and will take strong disciplinary action. Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of Conduct, that enshrines principles of PSEA, at all times (both during work hours and outside work hours).  Familiarization with, and adherence to, the Code of Conduct is an essential requirement of all staff, in addition to related mandatory training.  All staff must ensure that they understand and act in accordance with this clause.

OVERVIEW:

The Jr. Telehealth Data Officer will support data management, documentation, and reporting for Sun Community Health's telehealth services across various health areas, including TB, HIV, Malaria, SRHR, MNCH, Primary Health Care, Mental Health, etc. The role focuses on collecting, entering, verifying, and maintaining accurate service data, tracking client service utilization and referral outcomes, and supporting routine telehealth operations and reporting to ensure effective monitoring and continuity of care.

The contract type is Service Agreement and the duration is up to December 2026 and possible to extendable. The assigned area is Nationwide.

The key responsibilities of Jr. Telehealth Data Officer include:

• Collect, compile, and enter health service data from digital platforms, program teams, and field-level reports. • Maintain and regularly update telehealth databases, client records, service utilization trackers, and referral registers.

• Make follow-up telehealth calls to clients for service reminders, appointment confirmations, referral follow-ups, and monitoring of service uptake.

• Provide basic health service information to clients regarding available telehealth services, consultation schedules, and referral options in coordination with Telehealth Engagement Officers.

• Track individual client service utilization and referral pathways across relevant health programs and geographical areas.

• Record and update referral outcomes, follow up on pending cases, and coordinate with Telehealth Engagement Officers, field teams, and healthcare providers to verify service uptake.

• Conduct routine data cleaning and verification to ensure data accuracy, completeness, and consistency.

• Prepare and consolidate routine service data, referral summaries, and monthly reports for internal monitoring and program reporting.

• Support the preparation and updating of Excel-based trackers, summary tables, and dashboards.

• Coordinate with program teams, M&E, and BI teams to obtain, verify, and provide required data for program monitoring, grant reporting, and donor reporting.

• Support data collection and documentation of telehealth services in disaster-affected, remote, and hard-to-reach areas.

• Maintain confidentiality and ensure the proper handling and protection of client information in accordance with SCH policies and procedures.

• Perform other relevant duties as assigned by the supervisor to support the effective implementation of project activities.

Term of Agreement:

The Contractor will receive the basic daily service payment upon submission of a complete Daily Work Report to the respective Supervisor and payment will be made within 30 days after SCH receives and accepts the report. In addition, the Contractor may be eligible for a performance-based payment, which will be determined based on the verification of achievements against the Monthly or Quarterly Performance Indicator Report and the appraisal and approval of the respective Supervisor.

• Any graduate, preferably with a background in health-related fields.

• At least one year of relevant experience in data entry, data management, reporting, or administrative support; experience in healthcare or NGO settings is an advantage.

• Proficiency in Microsoft Office applications, particularly Excel and Word.

• Experience with digital databases, data collection tools, or telehealth applications is an advantage.

• Good communication, coordination, organizational, and time-management skills.

• Ability to maintain accuracy, attention to detail, and confidentiality when handling sensitive information.

APPLICATION:

Interested applicant, please send Application Letter, Curriculum Vitae (with “Two” referees, including your last employment for reference check), copies of Qualification Documents and National ID as per following “APPLY LINK” and/or Apply Email not later than on the evening of 24 November 2026 (Tuesday).