Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To provide specialist operations expertise and ensure the daily integrity, efficiency, and continuous improvement of the platform's end-to-end systems. This role manages high-volume, low-value transactions, ensuring robust financial reconciliation and seamless customer experience to support the platform's profitability and commercialisation goals within the business unit.

Type of Qualification: First Degree
Field of Study: Business Commerce, Finance and Accounting, Generic Management, Information Technology

Experience Required
Operations Production Services
Operations
5-7 years
5 years of progressive experience in an operations, FinTech, or financial services environment. Demonstrated experience in managing day-to-day operational activities, including process execution, monitoring, and improvement. Proven track record in performing detailed, multi-way financial reconciliations, particularly in high-volume, low-value transaction environments, with a strong ability to identify and resolve discrepancies.

5-7 years
Hands-on experience with FinTech platforms, digital products (ideally app-based), and associated backend systems, including identifying, troubleshooting, and coordinating fixes for operational and system issues. Experience in preparing, analysing, and interpreting operational data to identify trends, root causes, and inform decision-making.

Behavioural Competencies:

• Adopting Practical Approaches
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas
• Producing Output
• Pursuing Goals
• Showing Composure
• Taking Action
• Understanding People
• Upholding Standards
• Valuing Individuals

Technical Competencies:

• Agile Development
• Agile Principles
• Client Relationship Management
• Collaboration
• Compliance
• Continuous Improvement
• Creative Problem Solving
• Data Measurement
• Financial Acumen
• Financial Analysis
• Operations Risk Management
• Process Management
• Reconciling Financial Records
• Risk Identification
• Risk Management
• Solution Design & Enablement
• Statistical & Mathematical Analysis