Staffing Service USA (SSUSA)  is a locally owned and operated business and has been in business for over 27 years.  SSUSA provides flexible staffing, temp to hire, and permanent placement services specializing in Industrial, Office, and Professional Staffing. Please visit our website for additional information at www.staffingserviceusa.com for additional information.

We are seeking Part Time Call Center Reps for a 4 month position in Lancaster City.

These positions will start in January and run until May 2013. The hours for the position are M-F 7am-1pm.

Call Center Rep Responsibilities:

• Answer incoming calls in a timely manner
• Assist customers over the phone with on-boarding a new program and getting stores up and running as quickly as possible
• Serve as the primary point of contact for franchise partners and store managers as they come onboard with the new program.
• Act as point of contact for the critical install process, instilling confidence and supporting the needs of the franchise partners to ensure stores are up correctly and are fully operational.
• Provide daily updates regarding the number of installs completed

The Call Center Reps will answer customer phone calls and assist the customers with installations of a new program. Training will be offered.

Requirements:

• MUST have a high school diploma.
• Excellent Customer service skills and phone etiquette
• MS Office Proficiency- MS Word, MS Excel, MS Powerpoint
• Excellent project management skills and ability to multi-task
• Strong verbal and written communication skills
• must be computer literate

$12/hour

This is a part time, temporary position. 

Qualified candidates should email resume to [email protected].